Apr 302013
 
OverviewSynopsisPresentationPhotos

Social Media and innovation

Dr Harpal Bhusate

Dr Harpal Bhusate

Returning one of the core themes of KM , Collaboration and Knowledge Sharing,  our guest speaker from the UK, Dr. Harpal Bhusate, will summarise how Vodaphone, one of the world’s leading telecommunications companies, is tackling challenges in the cultural and technology changes required to succeed .

We aim to make this event more intimate and a more collaborative learning experience for everyone attending, therefore following Dr Bhusate’s introduction, we will facilitate a Knowledge Café with our participants around the following key barriers to Collaboration and Knowledge sharing.  

  • Not communicating the real, measurable benefits of Collaboration to the business
  • Information “silos” blocking collaboration between teams and locations
  • Enablement of employees and appropriate incentives to collaborate and share knowledge
  • A focus on short-term results, and no appropriate technology platform or strategy

All the participants are kindly invited to share their experiences in these and other areas of creating a Knowledge sharing organization.

The event is free for HKKMS members and $200 for non-members..

Date and time : Tue 7th May 2013  (6.30pm – 8.00 pm)

Venue: HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

Registration has finished for this event

Fuller details on the talk and a bio of the speaker can be found below.

There are 1.5bn global social networking users and 80% of online users interact with social networks regularly. But organizations have adopted social technologies at half the rate of consumers.

IBM Survey (2012) of 1,709 CEOs found that only 16% of the organisations have some form of social collaboration and 57% say they will be committed to building a social organisation and looking for opportunities to increase communication, collaboration and innovation.

Further research conducted by the Corporate Leadership Council for Human Resources reported that improving the connections across the workforce is a top priority for 79% of the organisations. The current economic challenges are pushing organisations to consider collaboration initiatives to reduce duplication and improve speed to market. Initial research concluded that collaboration can help to improve revenue targets by up to 36% and employee engagement by up to 38%.

However, effective collaboration remains to be a challenge across many multinational enterprises. There are many reasons which impact an organization’s ability to collaborate. Most importantly, the environment in many organisations does not fully integrate collaboration, through a number of weaknesses:

  • Not communicating the real, measurable benefits of Collaboration to the business
  • Information “silos” blocking collaboration between teams and locations
  • Enablement of employees and appropriate incentives to collaborate and share knowledge
  • A focus on short-term results, and no appropriate technology platform or strategy

Vodafone has more than 85,000 employees worldwide, including full time knowledge workers, contractors, retail staff, call centre operatives and everyone in between. We’re spread over more than 30 countries, speak dozens of languages, and embrace hundreds of cultures amongst our people. Vodafone has been in operation for the past 25 years and for the first time every employee; no matter who they are or where they work in the globe have one standard, modern, integrated social online workplace to connect, find, collaborate and share in a simple and seamless way. This has resulted in a real, measurable impact in improving employee engagement, productivity and operational efficiency.

Speaker BIO : Dr. Harpal Bhusate
After completing her PhD at Imperial College, London, Pal has spent 20 years’ in a corporate world in the Energy and Telecommunications sector. Her experience ranges from managing a complex and large-scale gas network, rolling out the first 3G network in the UK and creating from scratch the first multifunctional shared service centre for Vodafone in India. More recently she has implemented a world-class, modern online workplace – providing access for over 80 local markets and partners across the globe, and has led the way as a champion and evangelist for social collaboration. Her wealth of knowledge of the cross functional operational challenges and talent for always taking the simplest approach have been her key strengths in delivering such huge business impact. Being a mother of 3 teenagers, and having recruited and managed recent graduates, she truly appreciates the changing needs of the future workplace 2020 environment where there will be 5 generations at work and has the passion to shape this world.

Dr. Bhusate’s presentation to the society (file size 3.3MB)

Powerpoint
Photos from the event

9 May 2013
9 photos
 



Apr 122013
 
Overview of talkPresentation Material

From Enterprise Search Engine to Cloud based Knowledge Services – Tracking a decade’s evolution of KM and Innovation tools

From top down enterprise-based applications to bottom up apps-based personal widgets, Knowledge Management Systems have gone through significant evolution and transformation for the past 10+ years. This talk offers a kaleidoscopic view of the major types of KMS and the respective purposes that each of them has served. In particular, the evolutionary development of KMS is further mapped and aligned with the established eras of KM that have been reported in the literature. Special emphases are on how current and future KMS, user-driven cloud based knowledge services in particular, are positioned to support many facets of dynamic knowledge work, open and service innovations.

The speaker’s bio, can be found below.

The event is free for HKKMS members and $200 for non-members..

Date and time : Wed 24th April 2013  (6.30pm – 8.00 pm)

Venue: HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

Registrations have completed for this event

Bio

Prof. Eric TsuiEric Tsui is a Professor at The Hong Kong Polytechnic University and Associate Director of the Knowledge Management and Innovation Research Centre (KMIRC). Prior to joining PolyU, he was for 15 years working for Computer Sciences Corporation Australia with Chief Research Officer, Asia Pacific as his last position. He is a VP of the HKKMS, an advisor on KM to the Police College, and member of the IT Technical Advisory Sub-Committee of the Hospital Authority. He has B.Sc. (Hons.), PhD and MBA qualifications.

Prof. Tsui’s presentation to the society can be download below  (PDF  format file = 5MB)

Powerpoint
Jan 262013
 

Looking at the practical experience of organizations pursuing Knowledge Management (KM), it is found that their efforts are primarily focused on creating the conditions and the context that will enable knowledge creation & innovation. This seminar proposes an integrated-view of KM – the “SETR Framework” – with special focus on the domains of knowledge creation, innovation and enabling contexts.

The SETR Framework reconciles multifaceted KM initiatives in a set of four interconnected arenas, i.e.:

  1. Strategy
  2. Execution
  3. Tools and 
  4. Results. 

Examples will be drawn from the speaker’s extensive research on KM and innovation in world-class organizations based in Brazil along the past decade.

Dr Rivadavia C. Drummond de Alvarenga Neto’s bio can be found below.

The event is free for HKKMS members and $200 for non-members..

Date and time : Monday 4th February 2013  (6.30pm – 8.00 pm)

Venue: HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

Continue reading »

Dec 052012
 

At the HKKMS event on the 16th November David O’Dwyer and Iain Doherty presented and lead a stimulating discussion on the eLearning space in academia and in corporates.

Iain kicked off with a thought provoking discussion about the current lack of genuine success with eLearning implementations within academic institutions.  The typical approach is to utilise Learning Management Systems as a document and reference repository and the full potential of the technologies are not yet fully exploited.  Professors and lecturers in higher education are judged on their research output rather than their innovations in teaching, so moving teaching staff away from a “content delivery” approach to learning to “Connectivism”, especially with the modern connected/social web world, remains a challenge.   The discussions also touched on what would success look like and how to measure whether you have been successful.

A recorded webinar of Iain’s talk can be found on SlideShare.  Click on the following link to access

http://www.slideshare.net/eric_yh_tsui/hkkms-elearning-seminar

 

David (Dod) spoke of his experiences working with eLearning within corporate environments.  Companies have spent significant $$$ on supported technologies such as LMS’, virtual classroom systems, examinations systems and they go to considerable effort to integrate these to other enterprise tools such as ERP, Performance management etc, much energy and time is also put into the development of engaging interactive online content, aimed, primarily to meet compliance, and regulatory training needs.  Significant benefits are been realised on a cost saving or from a cost avoidance perspective, however the original vision of eLearning and a single learning portal and the learning organisation have not been realised.  The plethora of new tools and new approaches for communications and collaboration has meant that staff are looking first at their team sites or their corporate intranets for the information that they need and not to their Learning Management Systems or Corporate ‘Learning portals’.  Companies are successfully experimenting with social media tools and collaborative team spaces and the challenge is how current eLearning offerings can add value to this reality.   Essentially corporate wide content strategies are lagging behind the business needs and also IT departments are not able to react in time, resulting in different groups moving on and doing their own thing, this is leading to increased fragmentation and an exacerbation of the issues.   Challenges indeed.

David’s PPT can be found HERE

Solutions?  Watch this space.

Aug 302012
 
Overview of talk
Darrell mannWe are delighted to welcome back to Hong Kong , Darrell Mann , a global thought leader on the topic of innovation . Many of you attended his workshop in January of this year when he shared several of his models and techniques derived from many years hands on involvement in systematic innovation. His latest book takes a look at one of the factors that is a barrier or enabler of innovation ; the organizational culture.

He will introduce an Innovation Capability Maturity Model which provides a means of assessing the likelihood of successful innovation in your firm’s culture.

The event is free for HKKMS members and $200 for non-members.

Event details
Date and time : Tuesday 11th September 2012 (6.30pm – 8.00 pm)
Venue: Conference Room 2, 22/F, United Centre 95 Queensway (Admiralty MTR Station)

Registration for this event has closed

We look look forward to seeing you at the meeting.

Abstract and speaker bio, can be found below:

Continue reading »