May 042015

Our speakers

Paul Corney

Paul Corney

David Williams

David Williams

Karuna Ramanathan

Karuna Ramanathan







The next meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University, will be a half day KM Conference held at the Theatre , 22/F United Centre, Admiralty. We are delighted to welcome Paul Corney to visit us from the UK. Paul has contributed to KM thought leadership for many years at speaking engagements around the world.

Also joining us are Karuna Ramanathan from Singapore and David Williams from Australia, two leaders from the KM Global Network (KMGN) , a network of KM Societies formed last year in Asia Pacific and expanding to cover Europe and the Americas.

More information on the speakers and their topics can be found below.

All of those with an interest in KM should attend and help spread the word. Group discounts are available. There is limited seating, so please book early to avoid disappointment.

Early bird pricing of HK$1500 is available for all registrations received before cob on Monday 11th May.

Confirmed speakers : Paul Corney, David Williams, Karuna Ramanathan,

Date : Thursday ,28th May, 2015,
Time: From 9:00am – 1:00pm
Location: Theatre, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The charge for event is HK$1800 for members and HK$$2100 for non-members.

Registration has finished for this event.


Details of the talks and speakers

Topic : Why effective Knowledge Capture & Retention matters
Paul Corney

Speaker – Paul J Corney, Managing Partner , Knowledge et Al

Increased focus on cost containment and a drive for greater flexibility has resulted in many people relocating or retiring. There is a growing awareness that outgoing officials take more than just their presence; they take years of experience and the stories that have helped shape the organisation’s DNA; and they take their networks often the most valuable resource.

This presentation will demonstrate how a major UK Government organisation set about:

  • Ensuring new joiners hit the ground running in the shortest time possible by equipping them with the right knowledge and information .
  • Transitioning staff into new roles so that when they are reassigned they have sufficient time and access to the right knowledge and information
  • Capturing experience and knowledge from staff coming up for retirement, whose job might be disappearing or who are leaving so that their knowledge (and networks) are not lost.

Download Paul’s presentation “Why Effective knowledge capture & retention matters”

Brief bio :

An early pioneer of intranets in the mid 90′s and one of the first ‘knowledge managers’ in the City of London Paul has led many challenging cross culture and cross continent assignments. He speaks regularly at and chair international events and runs masterclasses.  Paul has published numerous works on Knowledge Management and is currently co-authoring a book on proven knowledge capture and retention with the former KM Head of the US Nuclear Regulatory Authority.


Topic : The future of work

David WilliamsSpeaker – David Williams , Convenor actKM

The concept of work as we have understand it is continues to change. The boundaries, structures and functions of organisations are becoming blurred as the interaction with customers, suppliers and peer networks permeate traditional structures.  This presentation will look at how the workplace demographic, globalisation, environmental change, social networking and the explosion of middle class in developing countries will impact on the way that organisation’s will need to evolve.  The rate at which organisations learn is the only sustainable competitive advantage.

Brief Bio :

David has a Diploma in engineering, a Grad Dip in Public Sector Management and a Master’s degree in Project Management. He is a Certified Practicing Project Director and is an accredited workplace trainer and Assessor. He is the President of the ACT KM forum, chair of the Information Awareness Committee and is on the Board of the Institute for Information Management. He chairs the AIIM International KM Standard working group and is a founding member of the Knowledge Management Global Network. David lectures at the University of Canberra on Knowledge Management Systems and Information Systems in Organisations at the post graduate level.

Download David’s Presentation at the conference via the following links

  1. David’s William’s presentation at the HKKMS conference march 2015
  2. David’s William’s paper on “The Future of work” at the HKKMS conference March 2015

Topic : KM Change Leadership: Strengthening Knowledge Ready Organisations
Karuna Ramanathan

Speaker : Karuna Ramanathan , President iKMS, Singapore

As knowledge practitioners, we realise that harnessing knowledge remains critical for workforce competitiveness and organisational success, as complexity and unpredictability engulf organisations. In Singapore, at the national level, government has initiated the SMART NATION programme, to leverage on technology to improve the lives of citizens. At a personal level, we
know that if as leaders, manager and workers, we do not know what we know, if we do not know what we do not know and/or if we think we know all there is to know, we might not be able to contribute to organizational effectiveness.

Brief bio

Karuna is currently the Senior Organisational Development Consultant in the Public Service Division (PSD), Prime Minister’s Office (PMO), Singapore. In this role, he supports large system change in and between public service organisations to realize organizational effectiveness and employee engagement.  Karuna is the  current President of iKMS, the Singapore KM Society since 2013.

Download Karuna’s presentation to the society

  1. Karuna Ramanathan ‘s talk at the HKKMS conference


Mar 182015

Daniel Liebau Founder, Lightbulb Capital

Talk Abstract:

This talk aims to create some common language when we talk about Innovation. It also covers examples and discusses behavioural skills for Innovation, tools and Governance matters in the context of Multinational companies.

Speaker :  Dan Liebau
Date : Thursday, 26th March 2015
Time:  6:30pm-8:00pm
Location:  HKGCC, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The event is $200 for non members and free for members.    Please complete the registration form to reserve your seat, spaces are limited.  Dan’s bio can also be found below.

Dan’s presentation on 001-What-is-innovation


Speaker bio

Dan Liebau is the founder of Lightbulb Capital and has a passion for Innovation, Finance and Technology.

Before starting Lightbulb Capital Dan was COO and on the board of HSBC Securities (Singapore) Pte Limited – the entity to provide access to the Singapore Stock Market (SGX) for the Global Equities Business within HSBC. Dan was previously also the IT Head of HSBC’s Investment Bank in Singapore and Japan. His work experience spans ca. 15 years in Investment Banking Technology working for companies like UBS in Germany and the UK, Barclays Capital in Singapore and Tokyo as well as Close Brothers in his hometown Frankfurt.

For most of the time he was the “glue” between Technology and the various business departments.

He graduated from the Master of Science in Innovation program at Singapore Management University (SMU) in Singapore and holds a Master in Finance degree from IE business school in Madrid, Spain.

Dec 082014
JingLi Cheng

JingLi Cheng

Motivation for knowledge sharing by expert participants in company hosted online user communities

Many organisations have implemented  online user communities in an effort to facilitate  knowledge sharing, but how to get these communities to be effective, more often than not, they fail to deliver on the potential. We are delighted to have JingLi Cheng coming to talk to the society around the subject of online communities and what motivates knowledge sharing.

Come prepared for an engaging evening and be prepared to share your experiences and questions on knowledge communities. 

Speaker :  Jingli Cheng
Date : 27th January 2015
Time:  6:30pm-8:00pm
Location:  HKGCC, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The event is $200 for non members and free for members.    Please complete the registration form to reserve your seat, spaces are limited.  Further details of the talk and JingLi’s bio can be found below.

JingLi’s presentation can be download here (4.2MB)


Company-hosted online user communities are increasingly popular as firms continue to search for ways to provide their customers with high quality and reliable support in a low cost and scalable way. Yet, empirical understanding of motivations for knowledge sharing in this type of online communities is lacking, especially with regard to an important subset of participants in these communities, the expert users.

Through in-depth interviews with 32 expert users from 9 countries in online user communities by two well known technology companies, Google and Symantec, this study found that the four key factors that motivated knowledge sharing by these expert users were (1) enjoyment of helping others, (2) learning, (3) passion for the hosting company and its products, and (4) affiliation.

This presentation will discuss the underlying mechanisms through which these four variables functioned to drive expert-level users to share their knowledge. Recommendations will also be provided for firms considering implementing a strategy of utilizing online user communities to provide authoritative, ongoing, low cost and scalable support for their customers.

About the speaker

Dr. Jingli Cheng has extensive experience applying learning design theories and best practices in various organizational settings to help learners improve their knowledge and skills. Before recently joining the University of Hong Kong to help produce its first Massive Open Online Courses (MOOCs), he worked as Learning Program Manager at Stanford University, the Hewlett Packard company and several other organizations in the United States, designing and managing learning programs in areas such as leadership and management, and professional and technical skills. He earned his PhD in Instructional Systems Technology from Indiana University Bloomington, USA, and his research interests include motivation for knowledge sharing in online communities and community of practice as an approach to informal learning in organizational settings.

Nov 292014

The last meet of the 2014  will be a special event held in partnership with the KMIRC of The Hong Kong Polytechnic University with a talk from a Dr. Aino Kianto from Finland, a small country at the forefront of Knowledge Management.  Drinks and snacks will be served.

Dr. Aino Kianto will talk about  “Intellectual capital and knowledge management practices in Finnish and Chinese companies”. In this talk, she will present the results of a recent survey study identifying the key strengths and weaknesses in intellectual capital stocks and KM practices in firms in these two countries.


Speaker : Dr. Aino Kianto
Date : Thursday 4th December,  2014,
Time: From 6:30pm – 8:00pm
Location:  La Lune Bar and Restaurant,
Shop 1, G/F, No 23-29 Wing Wo Street,  Sheung Wan.  

The charge for event is free for members of HKKMS and KMIRC and HK$300 for non-members.  Please complete the registration form below to reserve your place.


Short bio

Dr. Aino Kianto (née Pöyhönen), holds a full professorship in Knowledge Management in the School of Business, Lappeenranta University of Technology, Finland. She also is the academic director for the Master Programme in Knowledge Management and Leadership in the School of Business. Her teaching and research focus on knowledge management, intellectual capital, creativity, innovation and organizational renewal.

She has authored and co-authored more than 100 academic articles, papers, books and book chapters related with these topics. She has been called one of the most prominent academic figures in the field of intellectual capital and has received several awards for research excellence, e.g. three of her papers in Journal of Intellectual Capital have been recognized with Emerald’s Highly Commended Award. She has been involved in a responsible role in 9 different research projects dealing with knowledge management, intellectual capital and innovation, e.g. she is the leader of the project Intellectual Capital and Value Creation where knowledge-based value creation is examined in 8 countries.

Professor Kianto’s expertise spans outside the academia: e.g. she is the inventor of the ORCI-method, used for assessing and developing organizational renewal capability in more than 100 organizations across Europe, has worked with the Future committee of the Finnish parliament and regularly lectures for companies and practitioners.


Nov 012014

Organised by


The next meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University, will be a half day KM Conference held at the Theatre , 22/F United Centre, Admiralty.  We’re delighted to welcome KM thought leaders , Dr. Nancy Dixon, Ron Young, David Gurteen and Professor Peter Woods from the USA, UK and Malaysia.

All of those with an interest in KM, organisational learning, leadership should take the opportunity to listen to international thought leaders.

Speakers :  Dr.Nancy Dixon, Ron Young, David Gurteen and Professor Peter Woods.
Date : Friday ,14th November,  2014,
Time: From 9:00am – 1:00pm
Location:  Theatre, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The charge for event is HK$1500 for members and HK$$1900 for non-members.    Please complete the registration form to reserve your seat, spaces are limited.  Further details and full agenda can be found below.


Detailed agenda, bios and talk details can be found below.

08.30 am    Registration begins

09.00 am    Welcome from the Organisers

Les Hales – President of HKKMS & Prof. W B Lee – Director of KMIRC of The Hong Kong Polytechnic University


9.15 am -10.45 am            KEYNOTE PRESENTATIONS I & II

I.  The Future of KM





Speaker : Ron Young , Knowledge Associates International

Ron will reflect on the KN journey so far and then go on to predict the next ten years of knowledge management.

In his keynote he will

  • summarise and briefly share an earlier prediction and examine what actually happened
  • discuss what we may learn from this
  • present his predictions and trends for KM
  • lead a discussion with the participants

Ron Young’s presentation on “The Future of KM (900kb) can be downloaded here

 II. Conversational Leadership




Speaker : David Gurteen, Gurteen Knowledge Community

Conversational Leadership is a style of working where everyone in an organization understands the transformative power of conversation and takes a conversational approach to the way that they connect, relate and work with each other.

  • They modify their behaviours to take a conversational approach to the way that they work.
  • They are conversational catalysts and purposefully nurture and stimulate the natural conversations that take place in the organization.
  • They help build a strong social fabric and sense of community by connecting people and helping them build relationships with each other.
  • They practice daily conversational methods such as peer assists, after action reviews and knowledge cafés.
  • They are “conversational architects” – they identify the strategic conversations that need to take place in the organization; the questions to trigger them and design the processes to convene and host them.

David Gurteen’s presentation on “Conversational Leadership (5MB) can be downloaded here”

10.45am – 11.15 am                   **COFFEE AND NETWORKING BREAK**

11.15am – 12.45 am                   KEYNOTE PRESENTATIONS III & IV


III. Applying KM to protect cultural heritage

Peter Woods 

Speaker: Professor Peter Woods, Multimedia University, Malaysia

We are very careless with old things, such as old buildings and old people.

Some important post-independence architecture in Malaysia has disappeared. Historical buildings that could have been archived as national heritage have been demolished, or are tagged for demolition. Suleiman Courts, the first high-rise residential buildings in Kuala Lumpur were demolished in 1986. Even the first drive-in restaurant in Malaysia is tagged for demolition regardless of the memories of its loyal fans. Other historical buildings are deteriorating in use without considering the importance of preservation. One example is the oldest geology department in Malaysia located in University of Malaya, Kuala Lumpur, which had a unique method of construction at the time it was built. The building is still in use but has been insensitively modified from its original state. In this situation digital archiving seems to be an alternative that at least keeps the record of a historical building before it is too late.

A project ‘Malaysia Post-Independence Architecture Atlas’ is being carried out by Multimedia University, in collaboration with the University of Malaya. This project aims for available data to be digitally captured and archived for future purposes. In the first stage 30 target buildings (selected based on their cultural importance) were successfully archived. The main priority after digital capture was to categorize the collected data in a way that can be used by different audiences. This presentation will describe the capture and archiving process, the current concern for inclusion of the public in the process, and the need for a community of practice to energise the process.

Peter Wood’s Presentation on Heritage(2.8MB) can be downloaded here

IV. Collective Sensemaking: The heartbeat of the organization




Speaker : Dr. Nancy Dixon

Collective Sensemaking is a new way of thinking about addressing complex organizational issues, for example how to merge two cultures or how to refocus an organization from selling products to selling service.

It brings multiple perspectives to an issue, greatly increasing the possibility of developing innovative solutions. Like the heartbeat that circulates the blood in our bodies, collective sensemaking circulates and makes use of the knowledge of the organization. And just as a regular heartbeat is vital to our health, a regular coming together of a unit is necessary for coordinated action toward a joint goal. Drawing on the collective knowledge is not a one-time event, but a new way of working, that oscillates between action and collective sensemaking.

In this session, Dr. Dixon will provide brief case studies of several collective sensemaking organizations.

Nancy Dixon’s presentation on Collective Sensemaking can be downloaded here (1.2MB)

12.45pm – 1.00pm       CLOSING REMARKS


Speaker Bios

Nancy Dixon

Dr. Nancy Dixon is a researcher and consultant. She facilitates small and large scale learning events that involve cross-boundary stakeholders who are facing complex issues. She helps organisations move beyond a series of presentations to engage people in active learning processes. Her facilitation skills and processes are able to bring together disparate groups and individuals so that they can fi nd common ground and achieve breakthroughs in performance. She draws on techniques from large group processes including Appreciative Inquiry, Open Space Technology, Knowledge Café, and Future Search to tailor a design to purpose


Ron Young

Ron Young is the CKO of Knowledge Associates International Ltd, based in Cambridge U.K. He is acknowledged as a leading international expert and thought leader in collaboration, learning, knowledge management (KM), and innovation. He advised and assisted the UK DTI Innovation Unit in 1999 in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’. He has extensive experience in working with European, Asian, and US organisations. He has chaired both the British Standards Institute (BSI) Knowledge Management Standards Committee for three years until 2003 and the European CEN Knowledge Management Standards Committee for two years until 2004


David Gurteen

David Gurteen is well known globally as an advocate for more conversation in our organisational lives and as the creator of the Gurteen Knowledge Café – a powerful conversational tool for bringing people together to have meaningful conversations. He is the founder of the Gurteen Knowledge Community, a global network of over 21,000 people in over 160 countries whose purpose is to connect its members with like-minded people, new ideas, and alternative ways of working. Members receive his free monthly Knowledge- Letter that is now in its 13th year. David curates the Gurteen Knowledge website – a resource site that contains book reviews, articles, people profi les, event calendars, inspirational quotations, an integral blog, and much more on subjects that include knowledge management, informal learning, creativity, and innovation.


Professor Dr. Peter Woods

Dr. Woods is the Professor of Knowledge Management in the Faculty of Creative Multimedia, Multimedia University, Cyberjaya. He is responsible for postgraduate research and taught courses in Knowledge Management and e-Learning applications and strategies. He is chairman of the University level Research Centre i-knowmedia. His initial education was in architecture and from 1995 until 2001 he was Professor of Architecture at Universiti Malaya. Previously he had taught in North London Polytechnic, Sheffield Hallam University, the National University of Singapore and Manchester University. His research and consultancy interests for the past thirty five years have been spread between low energy design, project, contract and knowledge management, and teaching and learning theory. He has been a contributor in 8 books, 4 Government Reports(UK), 30 refereed journal articles, 40 international conference papers, and innumerable local conferences and seminars. He was a member of Malaysia Low Energy Expert Panel, 1996-98, a member of the Low Energy Design Panel, International Energy Agency, 1998-2007, and a Malaysian Representative, Asia e-Learning Network (AEN), 2003-2004He is Hong Kong PolyU Knowledge Management Expert, and a Visiting Professor at Future University Khartoum, Sudan.