May 122022

This is a comprehensive training programme delivering the latest Knowledge Management (KM) methods and techniques. Illustrated through a series of practical examples, this programme will provide you with an in-depth understanding of KM principles and processes.

KM practitioners will be invited to share their knowledge and experience in the class so that you can gain a deeper understanding of the skills about KM implementation and enable you to develop relevant capabilities.

Don’t miss this course if you would like to: 

  • discover how to draw up a KM project blueprint and develop a KM strategy and implementation plan
  • meet local KM experts to learn from their KM project implementation experiences

Suitable for

Executives of government, non-profit-making organizations and commercial organizations, knowledge management personnel, human resources and training officers, holders of diplomas/professional qualifications or equivalent qualifications, or those with three or more years of working experience.

Focus of the Course

  • Essentials of Knowledge Management
  • Knowledge Risk and Assessment
  • KM Strategies (knowledge audit, intellectual capital reporting, performance measurement)
  • Knowledge Innovation (Nonaka’s SECI model, innovative thinking models, innovation strategies)
  • Knowledge Sharing and Implementation (After Action Reviews, Story Circle, Knowledge Café, Community of Practices)
  • KM Platform and Technology (Knowledge Portal, Taxonomy, Business Intelligence and Decision Making)
  • Organization Learning (productive dialogue)

Application Deadline: 10 June 2022

Course Details

  • Course Delivery Period:
    July to August 2022, Monday and Thursday, 6:45pm – 9:45pm;
    6 August (Sat), 10:00am – 5:00pm
  • Final Presentation Date: 27 August 2022 (Sat), 9:00am – 6:00pm
  • Class: 12 classes
  • Language : Cantonese (supplemented with English), some classes will be delivered in English and English only
  • Fee: HK$8,800
  • Venue : The Hong Kong Polytechnic University OR online teaching


Enquiries (registration and payment)
Mr Les Hales
Hong Kong Knowledge Management Society Email:

Enquiry (course details)
Ms Vivien Shek
Behavior and Knowledge Engineering Research Centre (BAKE)
The Hong Kong Polytechnic University

知識管理專家課程 (CKP)



  • 了解如何制定知識管理項目藍圖,並製定知識管理學策略和實施計劃
  • 與本地知識管理專家會面,了解他們的實施知識管理項目的經驗




  • 知識管理的基本概念
  • 知識風險成因及評估
  • 如何制定知識管理策略
  • 知識創新的技巧
  • 知識分享的實踐和方法
  • 知識管理平台與技術
  • 如何建立學習組織





  • 上課時間 : 2022 年7月至8月逢星期一和四,晚上 6 時45 分至 9 時45 分; 8月6日星期六,上午 10 時至 下午5 時
  • 終期報告 : 2022 年8月27日星期六 ,上午 9 時至下午 6 時
  • 節數: 12 節
  • 授課語言 : 粵語 (輔以英語),個別單元會以全英語授課
  • 學 費: 港幣 8,800 元
  • 上課地點 : 於香港理工大學或網上授課


Mr Les Hales


Ms Vivien Shek

Jun 292021

With increasingly connected networks and advancement of technologies, the 21st Century has brought about the Fourth Industrial Revolution (Industry 4.0). Unlike previous industrial revolutions, success in Industry 4.0 requires more than speed, automation and cost reductions. Continuous learning and innovations are paramount; data, knowledge, cloud computing and human skills have so far emerged as the principal elements underpinning business’s success in an Industry 4.0 world. The reason, role of each of these elements, how together they stimulate innovations with applications and more will be shared at the talk.

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Facilitator: Prof Eric Tsui

Date : Thursday 15th July

Time: 6:30pm until 8.00pm (GMT+8 hours) 

Location: Online via Zoom, details will be provided to attendees

The meeting is $200 for non-members and free for HKKMS & KMIRC members. Further details on the speaker can be found below.

The event has completed. You can replay the session, from this link. The passcode for this video is : 0VJV+^g4


Eric Tsui is Associate Director of the Knowledge Management and Innovation Research Centre (KMIRC) and a Senior Educational Development Officer in the Educational Development Centre of The Hong Kong Polytechnic University. He is a Regional Editor of Journal of Knowledge Management, lead and delivered a master Knowledge Management program for more than 15 years. He has also championed many technology-enhanced Teaching and Learning projects and is a crusader of blended learning at the university. His research interests include Knowledge Management technologies, blended learning, cloud services, and collaborations. He is also the Principal Instructor of two Massive Open Online Courses (MOOCs) on edX covering the topics of Knowledge Management, Big Data and Industry 4.0.

Professor Tsui is an honorary advisor in Knowledge Management to three Hong Kong Government departments and provides consultancy and professional services to many private organisations, NGOs in Hong Kong, Singapore, Malaysia, Thailand, Australia, Japan and Brunei. He has B.Sc. (Hons.), PhD and MBA qualifications.

A recipient of many Knowledge Management and E-Learning international awards, Professor Tsui was twice listed as an exemplary/outstanding academic in PolyU Annual Reports in the last 5 years.

May 132021

Process innovation, transformation, improvement, business process management, disruption are among some of the common catch words used today that can mean pretty much whatever they need from whoever is using them. Throw in some of the special vocabularies and tools of Six Sigma, Agile, Design Thinking, Project Management methodologies and it is enough to confuse even a seasoned operations executive.

David explores all these terms and the various methodologies in our marketplace of ideas to show how he developed his own approach to what is a very basic question: how do I construct clear solution path for my client’s problem?

Facilitator: David Matvey

Date : Tuesday 25th May

Time: 6:30pm until 8.00pm (GMT+8 hours) 

Location : 22/F United Centre, Admiralty and Online via Zoom, details will be provided to attendees

The meeting is $200 for non-members and free for HKKMS & KMIRC members. Further details on the speaker can be found below. This event is completed and registrations are closed.

The David Matvey’s presentation from the event can be downloaded from this link (PDF)


David Matvey is currently an Associate Director at Protiviti Consulting Hong Kong working on the ASP Legal Transformation Program at HSBC. David has spent over 20 years in financial services technology and operations responsible for operational excellence, business risk and controls, project and program management, technology project management, quality management, analytics, audit operations, relationship management, financial forecasting, consumer segmentation and strategy, employee satisfaction and customer delight analysis.

David is a Six Sigma Master Black Belt, a lean Black Belt and is PMP Certified. David is currently working on Microsoft certifications in Azure Cloud and Power Platform. He was a Bank of America Award of Excellence winner in the Quality and Productivity division. He is also a Bank of America Inventor with a US patent for a technology root cause data algorithm.