Nov 012014

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The next meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University, will be a half day KM Conference held at the Theatre , 22/F United Centre, Admiralty.  We’re delighted to welcome KM thought leaders , Dr. Nancy Dixon, Ron Young, David Gurteen and Professor Peter Woods from the USA, UK and Malaysia.

All of those with an interest in KM, organisational learning, leadership should take the opportunity to listen to international thought leaders.

Speakers :  Dr.Nancy Dixon, Ron Young, David Gurteen and Professor Peter Woods.
Date : Friday ,14th November,  2014,
Time: From 9:00am – 1:00pm
Location:  Theatre, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The charge for event is HK$1500 for members and HK$$1900 for non-members.    Please complete the registration form to reserve your seat, spaces are limited.  Further details and full agenda can be found below.

Registration for the KM : The Road ahead conference

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Detailed agenda, bios and talk details can be found below.

08.30 am    Registration begins

09.00 am    Welcome from the Organisers

Les Hales – President of HKKMS & Prof. W B Lee – Director of KMIRC of The Hong Kong Polytechnic University


9.15 am -10.45 am            KEYNOTE PRESENTATIONS I & II

I.  The Future of KM




Speaker : Ron Young , Knowledge Associates International

Ron will reflect on the KN journey so far and then go on to predict the next ten years of knowledge management.

In his keynote he will

  • summarise and briefly share an earlier prediction and examine what actually happened
  • discuss what we may learn from this
  • present his predictions and trends for KM
  • lead a discussion with the participants

 II. Conversational Leadership




Speaker : David Gurteen, Gurteen Knowledge Community

Conversational Leadership is a style of working where everyone in an organization understands the transformative power of conversation and takes a conversational approach to the way that they connect, relate and work with each other.

  • They modify their behaviours to take a conversational approach to the way that they work.
  • They are conversational catalysts and purposefully nurture and stimulate the natural conversations that take place in the organization.
  • They help build a strong social fabric and sense of community by connecting people and helping them build relationships with each other.
  • They practice daily conversational methods such as peer assists, after action reviews and knowledge cafés.
  • They are “conversational architects” – they identify the strategic conversations that need to take place in the organization; the questions to trigger them and design the processes to convene and host them.

10.45am – 11.15 am                   **COFFEE AND NETWORKING BREAK**

11.15am – 12.45 am                   KEYNOTE PRESENTATIONS III & IV


III. Applying KM to protect cultural heritage

Peter Woods 

Speaker: Professor Peter Woods, Multimedia University, Malaysia

We are very careless with old things, such as old buildings and old people.

Some important post-independence architecture in Malaysia has disappeared. Historical buildings that could have been archived as national heritage have been demolished, or are tagged for demolition. Suleiman Courts, the first high-rise residential buildings in Kuala Lumpur were demolished in 1986. Even the first drive-in restaurant in Malaysia is tagged for demolition regardless of the memories of its loyal fans. Other historical buildings are deteriorating in use without considering the importance of preservation. One example is the oldest geology department in Malaysia located in University of Malaya, Kuala Lumpur, which had a unique method of construction at the time it was built. The building is still in use but has been insensitively modified from its original state. In this situation digital archiving seems to be an alternative that at least keeps the record of a historical building before it is too late.

A project ‘Malaysia Post-Independence Architecture Atlas’ is being carried out by Multimedia University, in collaboration with the University of Malaya. This project aims for available data to be digitally captured and archived for future purposes. In the first stage 30 target buildings (selected based on their cultural importance) were successfully archived. The main priority after digital capture was to categorize the collected data in a way that can be used by different audiences. This presentation will describe the capture and archiving process, the current concern for inclusion of the public in the process, and the need for a community of practice to energise the process.

IV. Collective Sensemaking: The heartbeat of the organization




Speaker : Dr. Nancy Dixon

Collective Sensemaking is a new way of thinking about addressing complex organizational issues, for example how to merge two cultures or how to refocus an organization from selling products to selling service.

It brings multiple perspectives to an issue, greatly increasing the possibility of developing innovative solutions. Like the heartbeat that circulates the blood in our bodies, collective sensemaking circulates and makes use of the knowledge of the organization. And just as a regular heartbeat is vital to our health, a regular coming together of a unit is necessary for coordinated action toward a joint goal. Drawing on the collective knowledge is not a one-time event, but a new way of working, that oscillates between action and collective sensemaking.

In this session, Dr. Dixon will provide brief case studies of several collective sensemaking organizations.

12.45pm – 1.00pm       CLOSING REMARKS


Speaker Bios

Nancy Dixon

Dr. Nancy Dixon is a researcher and consultant. She facilitates small and large scale learning events that involve cross-boundary stakeholders who are facing complex issues. She helps organisations move beyond a series of presentations to engage people in active learning processes. Her facilitation skills and processes are able to bring together disparate groups and individuals so that they can fi nd common ground and achieve breakthroughs in performance. She draws on techniques from large group processes including Appreciative Inquiry, Open Space Technology, Knowledge Café, and Future Search to tailor a design to purpose


Ron Young

Ron Young is the CKO of Knowledge Associates International Ltd, based in Cambridge U.K. He is acknowledged as a leading international expert and thought leader in collaboration, learning, knowledge management (KM), and innovation. He advised and assisted the UK DTI Innovation Unit in 1999 in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’. He has extensive experience in working with European, Asian, and US organisations. He has chaired both the British Standards Institute (BSI) Knowledge Management Standards Committee for three years until 2003 and the European CEN Knowledge Management Standards Committee for two years until 2004


David Gurteen

David Gurteen is well known globally as an advocate for more conversation in our organisational lives and as the creator of the Gurteen Knowledge Café – a powerful conversational tool for bringing people together to have meaningful conversations. He is the founder of the Gurteen Knowledge Community, a global network of over 21,000 people in over 160 countries whose purpose is to connect its members with like-minded people, new ideas, and alternative ways of working. Members receive his free monthly Knowledge- Letter that is now in its 13th year. David curates the Gurteen Knowledge website – a resource site that contains book reviews, articles, people profi les, event calendars, inspirational quotations, an integral blog, and much more on subjects that include knowledge management, informal learning, creativity, and innovation.


Professor Dr. Peter Woods

Dr. Woods is the Professor of Knowledge Management in the Faculty of Creative Multimedia, Multimedia University, Cyberjaya. He is responsible for postgraduate research and taught courses in Knowledge Management and e-Learning applications and strategies. He is chairman of the University level Research Centre i-knowmedia. His initial education was in architecture and from 1995 until 2001 he was Professor of Architecture at Universiti Malaya. Previously he had taught in North London Polytechnic, Sheffield Hallam University, the National University of Singapore and Manchester University. His research and consultancy interests for the past thirty five years have been spread between low energy design, project, contract and knowledge management, and teaching and learning theory. He has been a contributor in 8 books, 4 Government Reports(UK), 30 refereed journal articles, 40 international conference papers, and innumerable local conferences and seminars. He was a member of Malaysia Low Energy Expert Panel, 1996-98, a member of the Low Energy Design Panel, International Energy Agency, 1998-2007, and a Malaysian Representative, Asia e-Learning Network (AEN), 2003-2004He is Hong Kong PolyU Knowledge Management Expert, and a Visiting Professor at Future University Khartoum, Sudan

Sep 302014

Daniel Ng

Big Data continues to be a the hot topic.  However Knowledge Management(KM) professionals remain wary of what it means to them and how to make big data meaningful from the perspective of knowledge creation and discovery.  Our next meeting on 16th October is on the subject of social big data,  a continuation of this important discussion and exploration.


Speaker:  Daniel Ng
Date:  16th October 2014
Time: From 6:30pm – 8:00pm
Location:  HKGCC, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The event is $200 for non members and free for members.  Please complete the registration form below to reserve your seat.  Please come prepared for an active discussion and engaging evening.   The disccussion abstract and Daniel’s bio can be found below.

Registration for the coming HK KMS event.

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Data sets concerning social phenomena are huge. It could be hospital medical records, consumer financial records, city transportation information and etc. One perspective is to optimize the views on collected data sets, in other words, the number of measurement or dimensions. This presentation illustrates some cases in social big data dimension issues, the relationship of operation knowledge discovery, recommendation system, big graph and the handling of billion data records through Random Matrix Theory (RMT).


Ir Daniel Ng CPA FBCS is a professional manufacturing and logistics engineer (HKIE), CPA and Fellows of British Computer Society. He successfully employed his professional knowledge to boost a listed company’s share price in 11 times during his directorship 2009-2010. Currently, he runs five business units from digital textile printing, party sales, internet scanning, business intelligence and Russian oil import.

Aug 232014
Susanne Durst, Senior Lecturer @ School of Business at University of Skövde

Susanne Durst, Senior Lecturer @ School of Business at University of Skövde

Knowledge is viewed as the key resource needed to stay competitive and develop, consequently, firms, regardless of size, need to find ways to properly manage their knowledge in order to address this challenge. Thereby the firms´ knowledge management (KM) needs to take a holistic approach meaning that their KM activities should not be limited to knowledge creation and knowledge dissemination but should involve activities related to knowledge retention as well.

In fact, knowledge retention combined with knowledge transfer can help organizations to reduce the danger of knowledge leakage. If organizations fail to address this challenge, their organizational productivity is particularly at risk in situations when critical staff is leaving which typically does not allow for an immediate replacement, to name just one example. Or even worse the organizations lose their capacity to act.

The talk by Susanne Durst will address this challenge in more depth. The discussion will be conducted from the viewpoint of small and medium-sized enterprises (SMEs).

Speaker :  Susanne Durst
Date : Monday 1st Sept 2014,
Time: From 6:30pm – 8:00pm
Location:  HKGCC, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

Susanne Durst’s presentation can be downloaded from the following link
Link to Susanne Durst’s presentation

Come prepared for an engaging evening.  More information about Susanne can be found below.

About Susanne

Susanne Durst is Senior Lecturer at the School of Business at University of Skövde (Sweden). Before joining academia, she worked in different positions with private enterprises of different industries. Her research interests include small business management, SME succession/business transfers, knowledge management, intellectual capital (risk) management and corporate governance. Her work has been awarded with different awards, including the Transeo Academic Award in 2012. She received a PhD from University of Paris XI (France) and holds a Master in Finance from University of Skövde.

Aug 032014
Prof Eric Tsui with his award

Prof Eric Tsui with his award

Congratulations to Professor Eric Tsui, Vice President of the HKKMS, is a recipient of CMO Asia’s Knowledge Management Leadership Award 2014.

According to CMO Asia, this award goes to those “Individuals and Institutions who have surpassed several levels of its excellence and set an example of being a role model and exemplary leadership. Individuals behind the Institution who are building their Institutions through Leadership, Innovation, Academic and Industry Interface and a supreme objective of Building future leaders.”

Professor Tsui, also an Associate Director of the KMIRC at the Hong Kong Polytechnic University, has been relentlessly promoting and cultivating adoption of Knowledge Management in Hong Kong and Asia in the past decade. On 1st August, he travelled to Pan Pacific Hotel, Singapore to take out the award and in his thank you speech, he specifically thanked his students, graduates and consultancy clients for them being “true believers” of KM which obviously have played a major role in the flourishing of KM in Hong Kong and the region. The ceremony was attended by over 100 educationalists and industrialists from India, Singapore, Malaysia, Bangladesh, Hong Kong and other countries.

Prof. Tsui has been tireless in his promotion and leadership in Knowledge Management in Hong Kong and the region.  This is a richly deserved award.

Jul 022014

Dr Drummond de Alvarenga Neto

The society is delighted to welcome back Dr Rivadávia C. Drummond de Alvarenga Neto to talk to the society members on “Making  innovation: Knowledge Creation at the intersection of technology and business models

Dr Drummond’s last talk to the Society was in February 2013,

This is an event jointly organised by the HKKMS and the KMIRC of the HK Polytechnic University.

Speaker :  Dr Rivadávia C. Drummond de Alvarenga Neto
Date : Thursday 10th July  2014,
Time: From 7:00pm – 8:30pm
Location:  Hong Kong Polytechnic University. Room details will be confirmed soon.

Please complete the registration form below to reserve your place.   Come prepared for an engaging evening.

Talk synopsis

Innovation and technology are usually seen as synonyms by top Executives and business owners. Strategic innovation means value creation at the Intersection of technology and business models as a result of knowledge creation initiatives. A Strategic concept of innovation will be discussed, as well as execution Issues, tools, metrics and cases from world class organizations.

Registration has completed for this event.


Dr Drummond’s Bio

Dr. Rivadávia Correa Drummond de Alvarenga Neto is President of UNIBH (University Center of Belo Horizonte), Honorary Associate Professor at the Faculty of Education (The University of Hong Kong) Associate Professor at Fundação Dom Cabral (FDC – ranked first in executive education in Latin America in 2012) and MBA Professor at UNA, Brazil. He holds a PhD in Information Science from Universidade Federal de Minas Gerais Federal – UFMG, Brazil. Rivadávia speaks regularly on the subjects of business models, innovation and knowledge management (KM). He conducted the first in-depth KM qualitative study within the Brazilian organizational context in 2005. Since 2001, he’s been working with many world-class organizations, such as Petrobras, Embrapa, Astra Zeneca, Linde, Banco do Brasil, Itaú-Unibanco, Santander, Cardif, Bradesco, Siemens, NEC, Odebrechdt, Globo TV, Mittal Steel, Camargo Correa, Embraer, Grupo Abril, Martins, Prossegur, FIAT, Anglo American, Siemens, SugarCane Technology Center (CTC) and PricewaterhouseCoopers, among others.

His book on KM is now on its fifth print in Brazil (Knowledge Management in Organizations, Editora Saraiva, São Paulo, Brazil, 2008) and two new ones are just being released on the topics of innovation, knowledge creation and networks. He was a postdoc and visiting scholar at the Faculty Information Studies at the University of Toronto, hosted by Dr. Chun Wei Choo, where he is still a guest researcher of KMRC – Knowledge Management Research Centre, FIS/UofT