The last 6 months has seen a massive adoption of AI tools in business and academic. In particular, generative AI tools like ChatGPT and others are making huge impacts on productivity enhancements, automation and learning. This talk will outline and demonstrate the use of these tools for productivity enhancements, stimulation of creative ideas, and personalised learning. Limitations and challenges in the use of these tools will also be discussed.
Eric Tsui is the Associate Director of the Behaviour and Knowledge Engineering (BAKE) Research Centre and works as a Senior Educational Development Officer in the Educational Development Centre at The Hong Kong Polytechnic University. In 2015-2023, he served as the Regional Editor of the Journal of Knowledge Management and has led and delivered a Master Knowledge Management program for over 15 years. Eric has also championed many technology-enhanced teaching and learning projects and is a crusader of blended learning at the university. His research interests include Knowledge Management technologies, blended learning, cloud services, and collaborations. He holds B.Sc. (Hons.), PhD, and MBA qualifications. A recipient of many Knowledge Management and E-Learning international awards, including the Knowledge Management Award for Excellence in 2021, Professor Tsui was twice listed as an exemplary/outstanding academic in PolyU Annual Reports in the last 7 years.
Tony Lau is a technology expert and educator with over 35 years of experience in the IT industry. He is the Managing Director of Fusion Consulting Services Ltd, providing high-quality, integrated, and effective IT solutions and services to businesses. Tony holds two MSc degrees in Knowledge Management and Genomics and Bioinformatics and has worked with multinational enterprises such as AIA, Citibank, SAP, Dun & Bradstreet, and OOCL. He is a lifelong learner, passionate about learning emerging technologies and has completed numerous MOOC courses since their inception in 2013. Tony is interested in the use of AI in education and personalized learning. He is currently promoting an enterprise-scale eLearning platform that adopts AI technologies to pursue Just-In-Time Microlearning to resolve the current staff shortage situation in Hong Kong. With extensive knowledge and experience, Tony is dedicated to providing the best solution for his clients and contributing to the advancement of the IT industry.
We are now delighted to announce a one day MasterClass given by one of KM’s top thought leaders, Paul Corney. The Masterclass will be held between 9:30am and 4:30pm on Thursday 20th April 2023.
MasterClass Leader : Paul Corney
Date : Thursday 20th April 2023
Time: From 9:30am to 4:30pm
Location: Central District
Workshop Lunch Snapshots:
The fee for HKKMS/BAKE members will be HK$1600, and HK$2000 for non-members. Buy 3 get 1 free. Lunch and Coffee included. Places are limited.
“There is a danger that in focusing on the digital environment and explosion of tools you lose sight of the importance of the person and networks.” Paul J Corney in an address to Arup’s Global Skills Network in 2017
Overview & learning outcomes:
The pandemic accelerated what had been an emerging trend of hybrid working. As organisations scrambled to put the necessary infrastructure in place to enable their employees to work remotely, so they too had to reassess existing working practices.
Yet, as the impact of artificial intelligence, machine learning and ChatGPT loom large, today’s manager is facing a complex future. Effective managers will need a mix of soft and technical collaboration skills as well as a good working knowledge of the business. This Masterclass will demonstrate frameworks, tools, and techniques to equip today’s manager for a digital workplace.
Paul J Corney will lead this interactive Masterclass pulling on experiences as an advisor to global businesses conducted over 25+ years. He will also draw on his experience as the cofounder of a public “Cobra committee” set up to manage his municipality’s response to the Covid-19 pandemic. He will use examples from “The KM Cookbook: Stories and strategies for organisations preparing to adopt Knowledge Management Standard ISO 30401” published in May 2019 by Facet Publishing.
Delegates will be invited to bring their problems and challenges to the table and be willing to engage in creating solutions for fellow delegates. They will be given ample opportunity to experiment.
The Masterclass will equip delegates with:
Practical tips and techniques to work collaboratively in a virtual world.
An understanding of and exposure to the key skills needed to work in virtual teams.
A set of 10 success factors for running virtual teams.
Who should attend?
It is likely to be of most benefit to practicing Professionals in HR, Learning & Training, Knowledge & Information and Organisational Development who must ensure they and their colleagues are equipped to meet the challenges of a fast-changing business environment.
Masterclass leader: Paul J Corney
A former President of the Chartered Institute of Library, Information & Knowledge Professionals (CILIP), Paul is the founder of knowledge et al, a UK-based consultancy and former Managing Partner of Sparknow LLP a communications consultancy and Strategic Business Advisor to Sopheon PLC.
His early career was in finance (25 years as a senior executive in “the city” with Saudi International Bank and Zurich Financial Services). For the last 25 years, he has held a portfolio of activities, combining paid consultancy, pro bono, and teaching roles.
He has led many challenging assignments, often cross-cultural, working with a range of global organisations in the public, private and not-for-profit sectors. An early adopter of search technology he has worked in more than two dozen countries and has been responsible for merging and integrating acquired technology companies during the dot com era.
Paul is an award-winning author, experienced practitioner, presenter, masterclass leader and lecturer; he has chaired numerous international conferences and is a visiting lecturer at the International Islamic University of Kuala Lumpur, University of Sheffield, and Kent State University.
What’s in it for me?
Understanding the challenges and experiences of the group
Virtual community collaboration in a pandemic
Why Virtual teams fail?
Leveraging the value of AI and ChatGPT: impact on personal knowledge.
Key skills of the virtual Manager: 4 critical ‘ates”
Importance of set up and environment for a hybrid workforce
Introducing “Knowledge Matchmaking”: pros and cons
Exemplars from “The KM Cookbook”
10 success factors of virtual teams
Consolidating the learnings
Mapping “A Day in the Life of a virtual manager in 2025”
My three takeaways
Presentation of Certificates
I wanted to thank you for presenting at the MOD IKX Symposium last week. We know you are an authority in your subject and your presentation on IKX and Collaborative Working was informative and absorbing. Your 3 takeaways for the day were thought-provoking for attendees. We have received many complimentary comments about your presentation, these are a few examples:
“What a fantastic opening talk from Paul Corney, it was great to have him back for another year. He delivered a great insight into the culture within collaborative working.” “So real take away thoughts. Really enjoyed the presentation. Sometimes best to remember to stick to basic principles.” “Brilliant talk, really useful and full of wisdom.”
Paul’s masterclass series is exactly that; a small group of people with experience coming together to learn from an expert. I love the concept, and I loved the experience. It’s a brilliant way to focus on a specific topic and dive right in. We covered industry norms and why those don’t work, and most importantly, Paul’s ideas for how to overcome these status quo situations. I came home with realistic and tangible techniques that I have already infused into my day-to-day work.
Knowledge asset management is not just about codified and digital asset management, as important as that is, but also, it is fundamentally about other critical knowledge assets, such as human knowledge assets, and relational knowledge assets, and their inter-connection with financial assets.
Knowledge asset management is now considered a fiduciary duty for the public sector servants to improve citizens value (managing public money), and it is the fiduciary duty of every Director of private sector organizations, large and small, to manage all the key assets on behalf of customers, employees, shareholders, community and, indeed all key stakeholders.
In December 2021, after an extensive period of development and consultation, HM Government, United Kingdom, published “The Rose Book: guidance on knowledge asset management in government”. It contains some key principles, most notably:
Knowledge Assets can have considerable value and impact beyond their original purpose and exploiting this is part of good asset management. This value can be social, economic, and financial, and is often a combination of these. Knowledge Assets can be measured.
Ron Young will propose that it is now becoming mandatory for many organisations, public and private, to manage their knowledge assets. Furthermore, those organisations that manage their knowledge assets wisely, will be leaders in the 21st Century knowledge driven economies, institutions, and professions around the world.
The webinar on “Understanding and Exploiting Knowledge Asset Management?” is co-organised by the Hong Kong Knowledge Management Society and Behavior and Knowledge Engineering Research Centre (BAKE) of The Hong Kong Polytechnic University.
Ron Young is the founder of Knowledge Associates who are based at St John’s Innovation Centre, Cambridge U.K and in small research companies around the world. He is acknowledged as a leading international expert and thought leader in strategic knowledge asset management. He specializes in knowledge driven results. He advised and assisted the UK DTI Innovation Unit in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’.
He chaired the BSI Knowledge Management Standards Committee, and he is a member of the ISO International Standards workgroups for Knowledge Management, Innovation Management and Asset Management. He lectures on the Global Knowledge Economy, and he teaches Knowledge Asset Management at leading Universities. He consults to the United Nations, World Bank, European Commission, and the inter-governmental Asian Productivity Organization. He specializes in developing knowledge strategies, policies, governance models, standards, knowledge systems and knowledge driven platforms. He was a lead research consultant for the European Commission ‘Know-Net’ and LEVER projects.
He is joint author of the books: Intellectual Capital in the Digital Economy (Routledge, 2020), Knowledge Management Facilitators Guide, Tools and Techniques (APO, Tokyo, 2020) Knowledge Management Matters – words of wisdom from leading practitioners (J.Girard, 2018), Enhancing Knowledge Productivity (APO, Tokyo 2017), Knowledge Management for the Public Sector (APO, Tokyo 2014), Knowledge Management: Case Studies for SME’s (APO, Tokyo, 2009), ‘Knowledge Asset Management’ (Springer 2003), ‘Upside Down Management’ (McGraw Hill Europe 1996).
This is a comprehensive training programme delivering the latest Knowledge Management (KM) methods and techniques. Illustrated through a series of practical examples, this programme will provide you with an in-depth understanding of KM principles and processes.
KM practitioners will be invited to share their knowledge and experience in the class so that you can gain a deeper understanding of the skills about KM implementation and enable you to develop relevant capabilities.
Don’t miss this course if you would like to:
discover how to draw up a KM project blueprint and develop a KM strategy and implementation plan
meet local KM experts to learn from their KM project implementation experiences
Executives of government, non-profit-making organizations and commercial organizations, knowledge management personnel, human resources and training officers, holders of diplomas/professional qualifications or equivalent qualifications, or those with three or more years of working experience.
Focus of the Course
Essentials of Knowledge Management
Knowledge Risk and Assessment
KM Strategies (knowledge audit, intellectual capital reporting, performance measurement)