Oct 012015

The HKKMS and the KMIRC are happy to have Andrew Trickett, from Arup, to present at the October meeting of the societies.

Andrew’s talk will highlight some of the barriers in knowledge based organisations which affect effective knowledge sharing and innovation and will highlight the practices and tools that Arup utilise to capture and re-utilise knowledge and how this is a driver of innovation within Arup, Andrew will also discuss the lessons learnt.

Andrew Trickett, Global Rail Knowledge & Information Manager  Arup

Andrew Trickett, Global Rail Knowledge & Information Manager Arup


Speaker : Andrew Trickett, Global Rail,, Knowledge and Information Manager
Date : Thursday, 22nd October ,  2015,
Time: From 6:30pm – 8:00pm
Location: KPMG Insights Centre Collaboration Zone on 8th Floor, Princes Building, Central

The event is $200 for non members and free for members of the HKKMS or KMIRC.  Please complete the registration form below to reserve your place.   A synopsis of the talk and Andrew’s Bio can be also be found below.


Andrew presentation file can be downloaded from the following URL: HKKMS 22Oct2015 Andrew Trickett (3MB PDF)

Talk Synopsis

The talk will highlight the practices and tools that Arup utilise to capture and re-utilise knowledge and how this is a driver of innovation within Arup but also the lessons learnt.

Andrew will set out what he sees as the problems in today’s knowledge based organisations that act as inhibitors not only to sharing knowledge but also to innovation.

The talk emphasises the importance of the Human dimension and why creativity is for everyone in an organisation.

Focus will be placed on the work that Arup is undertaking in the global rail business with knowledge reviews during the life of the project. Andrew will be highlighting the role of knowledge reviews in the flow as a means of capturing JIT knowledge and how it is used to add value in Rail.

Andrew’s Bio
Andrew Trickett, Global Rail Knowledge & Information Manager Arup

Andrew is Knowledge and Information Manager within Arup’s global rail team and has over 15 years’ experience in the field of KM

Recognised globally across Arup as a subject matter expert on Knowledge Management and Communities of Practice (COP), Andrew has designed and delivered numerous innovative and engaging workshops with employees from numerous disciplines up to executive level. Andrew is particularly interested in the use of COP’s and project reviews as a means of capturing tacit knowledge from people,delivering operational efficiencies and driving innovation within an organisation. He has delivered KM talks in this area in London, Hong Kong, Brisbane, Johannesburg and San Francisco and also provided support in the area of COPS to MTR on a visiting basis

Andrew holds an MBA from Aston University

Jul 122015

The July meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University,  will be held on Thursday 16thJuly at our usual venue , 22/F United Centre, Admiralty .  We’re delighted to welcome a leading authority on Innovation from the UK who will talk about the work he is doing in Big Data.  A synopsis of the talk can be found below.

Darrell Mann, Systematic Innovation

Speaker : Darrell Mann, CEO, Systematic Innovation 
Date : Thursday 16th July ,  2015,
Time: From 6:30pm – 8:00pm
Location:  22/F, United Centre, Admiralty


Darrell’s presentation from the event can be downloaded here (PDF 1.5MB)

Talk Synopsis

The Big Data Analytics industry generated close to £20B of turnover in 2014, excellent news for the Data providers, but not so good for the clients. Tangible evidence of value delivered from the Analytics is sparse indeed. Which leaves companies with a significant contradiction:  future success will increasingly be determined by Big Data, but the large majority of Big Data providers are not capable of delivering meaningful, actionable insight. The presentation will focus on this contradiction and its resolution. This will include an introduction to a newly released Big Data Analytics capability spectrum. The result of a six year academia-led programme of research into the inner workings of the Big Data Analytics industry, the spectrum is intended to provide prospective Big Data users with an objective means of comparing the variety of Data providers and matching their capabilities to the prevailing and emerging needs of the enterprise.


May 042015

Our speakers

Paul Corney

Paul Corney

David Williams

David Williams

Karuna Ramanathan

Karuna Ramanathan







The next meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University, will be a half day KM Conference held at the Theatre , 22/F United Centre, Admiralty. We are delighted to welcome Paul Corney to visit us from the UK. Paul has contributed to KM thought leadership for many years at speaking engagements around the world.

Also joining us are Karuna Ramanathan from Singapore and David Williams from Australia, two leaders from the KM Global Network (KMGN) , a network of KM Societies formed last year in Asia Pacific and expanding to cover Europe and the Americas.

More information on the speakers and their topics can be found below.

All of those with an interest in KM should attend and help spread the word. Group discounts are available. There is limited seating, so please book early to avoid disappointment.

Early bird pricing of HK$1500 is available for all registrations received before cob on Monday 11th May.

Confirmed speakers : Paul Corney, David Williams, Karuna Ramanathan,

Date : Thursday ,28th May, 2015,
Time: From 9:00am – 1:00pm
Location: Theatre, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The charge for event is HK$1800 for members and HK$$2100 for non-members.

Registration has finished for this event.


Details of the talks and speakers

Topic : Why effective Knowledge Capture & Retention matters
Paul Corney

Speaker – Paul J Corney, Managing Partner , Knowledge et Al

Increased focus on cost containment and a drive for greater flexibility has resulted in many people relocating or retiring. There is a growing awareness that outgoing officials take more than just their presence; they take years of experience and the stories that have helped shape the organisation’s DNA; and they take their networks often the most valuable resource.

This presentation will demonstrate how a major UK Government organisation set about:

  • Ensuring new joiners hit the ground running in the shortest time possible by equipping them with the right knowledge and information .
  • Transitioning staff into new roles so that when they are reassigned they have sufficient time and access to the right knowledge and information
  • Capturing experience and knowledge from staff coming up for retirement, whose job might be disappearing or who are leaving so that their knowledge (and networks) are not lost.

Download Paul’s presentation “Why Effective knowledge capture & retention matters”

Brief bio :

An early pioneer of intranets in the mid 90′s and one of the first ‘knowledge managers’ in the City of London Paul has led many challenging cross culture and cross continent assignments. He speaks regularly at and chair international events and runs masterclasses.  Paul has published numerous works on Knowledge Management and is currently co-authoring a book on proven knowledge capture and retention with the former KM Head of the US Nuclear Regulatory Authority.


Topic : The future of work

David WilliamsSpeaker – David Williams , Convenor actKM

The concept of work as we have understand it is continues to change. The boundaries, structures and functions of organisations are becoming blurred as the interaction with customers, suppliers and peer networks permeate traditional structures.  This presentation will look at how the workplace demographic, globalisation, environmental change, social networking and the explosion of middle class in developing countries will impact on the way that organisation’s will need to evolve.  The rate at which organisations learn is the only sustainable competitive advantage.

Brief Bio :

David has a Diploma in engineering, a Grad Dip in Public Sector Management and a Master’s degree in Project Management. He is a Certified Practicing Project Director and is an accredited workplace trainer and Assessor. He is the President of the ACT KM forum, chair of the Information Awareness Committee and is on the Board of the Institute for Information Management. He chairs the AIIM International KM Standard working group and is a founding member of the Knowledge Management Global Network. David lectures at the University of Canberra on Knowledge Management Systems and Information Systems in Organisations at the post graduate level.

Download David’s Presentation at the conference via the following links

  1. David’s William’s presentation at the HKKMS conference march 2015
  2. David’s William’s paper on “The Future of work” at the HKKMS conference March 2015

Topic : KM Change Leadership: Strengthening Knowledge Ready Organisations
Karuna Ramanathan

Speaker : Karuna Ramanathan , President iKMS, Singapore

As knowledge practitioners, we realise that harnessing knowledge remains critical for workforce competitiveness and organisational success, as complexity and unpredictability engulf organisations. In Singapore, at the national level, government has initiated the SMART NATION programme, to leverage on technology to improve the lives of citizens. At a personal level, we
know that if as leaders, manager and workers, we do not know what we know, if we do not know what we do not know and/or if we think we know all there is to know, we might not be able to contribute to organizational effectiveness.

Brief bio

Karuna is currently the Senior Organisational Development Consultant in the Public Service Division (PSD), Prime Minister’s Office (PMO), Singapore. In this role, he supports large system change in and between public service organisations to realize organizational effectiveness and employee engagement.  Karuna is the  current President of iKMS, the Singapore KM Society since 2013.

Download Karuna’s presentation to the society

  1. Karuna Ramanathan ‘s talk at the HKKMS conference


Mar 182015

Daniel Liebau Founder, Lightbulb Capital

Talk Abstract:

This talk aims to create some common language when we talk about Innovation. It also covers examples and discusses behavioural skills for Innovation, tools and Governance matters in the context of Multinational companies.

Speaker :  Dan Liebau
Date : Thursday, 26th March 2015
Time:  6:30pm-8:00pm
Location:  HKGCC, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The event is $200 for non members and free for members.    Dan’s bio can also be found below.

Dan’s presentation file can be found on the following link 001-What-is-innovation


Speaker bio

Dan Liebau is the founder of Lightbulb Capital and has a passion for Innovation, Finance and Technology.

Before starting Lightbulb Capital Dan was COO and on the board of HSBC Securities (Singapore) Pte Limited – the entity to provide access to the Singapore Stock Market (SGX) for the Global Equities Business within HSBC. Dan was previously also the IT Head of HSBC’s Investment Bank in Singapore and Japan. His work experience spans ca. 15 years in Investment Banking Technology working for companies like UBS in Germany and the UK, Barclays Capital in Singapore and Tokyo as well as Close Brothers in his hometown Frankfurt.

For most of the time he was the “glue” between Technology and the various business departments.

He graduated from the Master of Science in Innovation program at Singapore Management University (SMU) in Singapore and holds a Master in Finance degree from IE business school in Madrid, Spain.

Dec 082014
JingLi Cheng

JingLi Cheng

Motivation for knowledge sharing by expert participants in company hosted online user communities

Many organisations have implemented  online user communities in an effort to facilitate  knowledge sharing, but how to get these communities to be effective, more often than not, they fail to deliver on the potential. We are delighted to have JingLi Cheng coming to talk to the society around the subject of online communities and what motivates knowledge sharing.

Come prepared for an engaging evening and be prepared to share your experiences and questions on knowledge communities. 

Speaker :  Jingli Cheng
Date : 27th January 2015
Time:  6:30pm-8:00pm
Location:  HKGCC, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The event is $200 for non members and free for members.    Please complete the registration form to reserve your seat, spaces are limited.  Further details of the talk and JingLi’s bio can be found below.

JingLi’s presentation can be download here (4.2MB)


Company-hosted online user communities are increasingly popular as firms continue to search for ways to provide their customers with high quality and reliable support in a low cost and scalable way. Yet, empirical understanding of motivations for knowledge sharing in this type of online communities is lacking, especially with regard to an important subset of participants in these communities, the expert users.

Through in-depth interviews with 32 expert users from 9 countries in online user communities by two well known technology companies, Google and Symantec, this study found that the four key factors that motivated knowledge sharing by these expert users were (1) enjoyment of helping others, (2) learning, (3) passion for the hosting company and its products, and (4) affiliation.

This presentation will discuss the underlying mechanisms through which these four variables functioned to drive expert-level users to share their knowledge. Recommendations will also be provided for firms considering implementing a strategy of utilizing online user communities to provide authoritative, ongoing, low cost and scalable support for their customers.

About the speaker

Dr. Jingli Cheng has extensive experience applying learning design theories and best practices in various organizational settings to help learners improve their knowledge and skills. Before recently joining the University of Hong Kong to help produce its first Massive Open Online Courses (MOOCs), he worked as Learning Program Manager at Stanford University, the Hewlett Packard company and several other organizations in the United States, designing and managing learning programs in areas such as leadership and management, and professional and technical skills. He earned his PhD in Instructional Systems Technology from Indiana University Bloomington, USA, and his research interests include motivation for knowledge sharing in online communities and community of practice as an approach to informal learning in organizational settings.