Aug 242023

Globally recognized management consultant Dave Snowden is an award-winning keynote speaker, C-suite advisor, author, and educator based in the UK. His science-based playbook combines anthropology, neuroscience, and complex adaptive systems theory into a powerful management toolset. His approach has benefited such companies as Bosch, Virgin Group, Westpac, Standard Chartered, and BP.

At this Masterclass, you will learn ways organizations can thrive on complexity, adapt instinctively, and reoptimize dynamically. In these chaotic times, survival requires navigating unknown terrain that is reshaping daily.

Premium Event – First time ever in Hong Kong! 

  • Tuesday 12th Sept 2023, The Landmark, Central, Hong Kong, 9AM-5PM
  • US$ 1000 including a networking lunch at the China Club
  • Bird Registration before 1 Sept: US$ 800
  • Limited to 12 participants – Act Now!

Dave Snowden is an entertaining speaker, much appreciated for his humour, pragmatic cynicism, and iconoclastic style. His work is globally renowned for enabling companies and governments to better deal with complex issues relating to strategy, organization, and decision-making.

Professor Snowden’s powerful anthro-complexity management toolset was developed for times like these, bringing together anthropology, neuroscience, and complex adaptive systems theory.

He holds a visiting Chair at the University of Hull and recently received a special award from the University for his original contributions to Systems Thinking. He has previously held visiting Chairs at the Universities of Pretoria, Bangor, and Hong Kong Polytechnic, as well as a visiting fellowship at the University of Warwick. He was a senior fellow at the Institute of Defense and Strategic Studies at Nanyang University and the Civil Service College in Singapore. He is also principle author of the European Union Field guide on managing in complexity and chaos.

Aug 242023

This is a comprehensive training programme delivering the latest Knowledge Management (KM) methods and techniques. Illustrated through a series of practical examples, this programme will provide you with an in-depth understanding of KM principles and processes.

KM practitioners will be invited to share their knowledge and experience in the class so that you can gain a deeper understanding of the skills about KM implementation and enable you to develop relevant capabilities.

Don’t miss this course if you would like to: 

  • discover how to draw up a KM project blueprint and develop a KM strategy and implementation plan
  • meet local KM experts to learn from their KM project implementation experiences

Suitable for

Executives of government, non-profit-making organizations and commercial organizations, knowledge management personnel, human resources and training officers, holders of diplomas/professional qualifications or equivalent qualifications, or those with three or more years of working experience.

Focus of the Course

  • Essentials of Knowledge Management
  • Knowledge Risk and Assessment
  • KM Strategies (knowledge audit, intellectual capital reporting, performance measurement)
  • Knowledge Innovation (Nonaka’s SECI model, innovative thinking models, innovation strategies)
  • Knowledge Sharing and Implementation (After Action Reviews, Story Circle, Knowledge Café, Community of Practices)
  • KM Platform and Technology (Knowledge Portal, Taxonomy, Business Intelligence and Decision Making)
  • Data ScienceNew
  • Organization Learning (productive dialogue)

Application Deadline: 10 September 2023 (Sun)

Course Details

  • Course Delivery Period:
    September to October 2023, Monday and Thursday, 6:45pm – 9:45pm;
    14 October (Sat), 10:00am – 5:00pm
  • Final Presentation Date: 4 November 2023 (Sat), 9:00am – 6:00pm
  • Class: 12 classes
  • Language : Cantonese (supplemented with English), some classes will be delivered in English and English only
  • Fee: HK$8,800
  • Venue : The Hong Kong Polytechnic University OR online teaching
  • For more information, see


Enquiries (registration and payment)
Mr Les Hales
Hong Kong Knowledge Management Society Email:

Enquiry (course details)
Ms Steffi Lo
Behavior and Knowledge Engineering Research Centre (BAKE)
The Hong Kong Polytechnic University

知識管理專家課程 (CKP)



  • 了解如何制定知識管理項目藍圖,並製定知識管理學策略和實施計劃
  • 與本地知識管理專家會面,了解他們的實施知識管理項目的經驗




  • 知識風險成因及評估
  • 知識管理的基本概念
  • 如何制定知識管理策略
  • 知識創新的技巧
  • 知識分享的實踐和方法
  • 如何建立學習組織
  • 知識管理平台與技術
  • 知識管理的實踐和方法





  • 上課時間 : 2023 年9月至10月逢星期一和四,晚上 6 時45 分至 9 時45 分; 10月14日星期六,上午 10 時至 下午5 時
  • 終期報告 : 2023 年11月4日星期六 ,上午 9 時至下午 6 時
  • 節數: 12 節
  • 授課語言 : 粵語 (輔以英語),個別單元會以全英語授課
  • 學 費: 港幣 8,800 元
  • 上課地點 : 於香港理工大學或網上授課
  • 了解更多詳情,請看


Mr Les Hales


Ms Steffi Lo

May 022023

Speakers: Professor Eric Tsui (PolyU) & Tony Lau (Fusion Consulting)

Date : Thursday 8th June 2023

Time: From 6:30pm to 7:30pm (HK Time)

Location: Online via Zoom, details will be provided to attendees

The event has completed. You can replay the session from this link.


The last 6 months has seen a massive adoption of AI tools in business and academic. In particular, generative AI tools like ChatGPT and others are making huge impacts on productivity enhancements, automation and learning. This talk will outline and demonstrate the use of these tools for productivity enhancements, stimulation of creative ideas, and personalised learning. Limitations and challenges in the use of these tools will also be discussed.

Speaker Bios:

Eric Tsui is the Associate Director of the Behaviour and Knowledge Engineering (BAKE) Research Centre and works as a Senior Educational Development Officer in the Educational Development Centre at The Hong Kong Polytechnic University. In 2015-2023, he served as the Regional Editor of the Journal of Knowledge Management and has led and delivered a Master Knowledge Management program for over 15 years. Eric has also championed many technology-enhanced teaching and learning projects and is a crusader of blended learning at the university. His research interests include Knowledge Management technologies, blended learning, cloud services, and collaborations. He holds B.Sc. (Hons.), PhD, and MBA qualifications. A recipient of many Knowledge Management and E-Learning international awards, including the Knowledge Management Award for Excellence in 2021, Professor Tsui was twice listed as an exemplary/outstanding academic in PolyU Annual Reports in the last 7 years.

Tony Lau is a technology expert and educator with over 35 years of experience in the IT industry. He is the Managing Director of Fusion Consulting Services Ltd, providing high-quality, integrated, and effective IT solutions and services to businesses. Tony holds two MSc degrees in Knowledge Management and Genomics and Bioinformatics and has worked with multinational enterprises such as AIA, Citibank, SAP, Dun & Bradstreet, and OOCL. He is a lifelong learner, passionate about learning emerging technologies and has completed numerous MOOC courses since their inception in 2013. Tony is interested in the use of AI in education and personalized learning. He is currently promoting an enterprise-scale eLearning platform that adopts AI technologies to pursue Just-In-Time Microlearning to resolve the current staff shortage situation in Hong Kong. With extensive knowledge and experience, Tony is dedicated to providing the best solution for his clients and contributing to the advancement of the IT industry.

Mar 272023

We are now delighted to announce a one day MasterClass given by one of KM’s top thought leaders, Paul Corney. The Masterclass will be held between 9:30am and 4:30pm on Thursday 20th April 2023.

MasterClass Leader : Paul Corney

Date : Thursday 20th April 2023

Time: From 9:30am to 4:30pm

Location: Central District

Workshop Lunch Snapshots:

The fee for HKKMS/BAKE members will be HK$1600, and HK$2000 for non-members. Buy 3 get 1 free. Lunch and Coffee included. Places are limited.

“There is a danger that in focusing on the digital environment and explosion of tools you lose sight of the importance of the person and networks.” Paul J Corney in an address to Arup’s Global Skills Network in 2017

Overview & learning outcomes:

The pandemic accelerated what had been an emerging trend of hybrid working. As organisations scrambled to put the necessary infrastructure in place to enable their employees to work remotely, so they too had to reassess existing working practices.

Yet, as the impact of artificial intelligence, machine learning and ChatGPT loom large, today’s manager is facing a complex future. Effective managers will need a mix of soft and technical collaboration skills as well as a good working knowledge of the business. This Masterclass will demonstrate frameworks, tools, and techniques to equip today’s manager for a digital workplace.

Paul J Corney will lead this interactive Masterclass pulling on experiences as an advisor to global businesses conducted over 25+ years. He will also draw on his experience as the cofounder of a public “Cobra committee” set up to manage his municipality’s response to the Covid-19 pandemic. He will use examples from “The KM Cookbook: Stories and strategies for organisations preparing to adopt Knowledge Management Standard ISO 30401” published in May 2019 by Facet Publishing.

Delegates will be invited to bring their problems and challenges to the table and be willing to engage in creating solutions for fellow delegates. They will be given ample opportunity to experiment.

The Masterclass will equip delegates with:

  • Practical tips and techniques to work collaboratively in a virtual world.
  • An understanding of and exposure to the key skills needed to work in virtual teams.
  • A set of 10 success factors for running virtual teams.

Who should attend?

It is likely to be of most benefit to practicing Professionals in HR, Learning & Training, Knowledge & Information and Organisational Development who must ensure they and their colleagues are equipped to meet the challenges of a fast-changing business environment.

Masterclass leader: Paul J Corney

A former President of the Chartered Institute of Library, Information & Knowledge Professionals (CILIP), Paul is the founder of knowledge et al, a UK-based consultancy and former Managing Partner of Sparknow LLP a communications consultancy and Strategic Business Advisor to Sopheon PLC.

His early career was in finance (25 years as a senior executive in “the city” with Saudi International Bank and Zurich Financial Services). For the last 25 years, he has held a portfolio of activities, combining paid consultancy, pro bono, and teaching roles.

He has led many challenging assignments, often cross-cultural, working with a range of global organisations in the public, private and not-for-profit sectors. An early adopter of search technology he has worked in more than two dozen countries and has been responsible for merging and integrating acquired technology companies during the dot com era.

Paul is an award-winning author, experienced practitioner, presenter, masterclass leader and lecturer; he has chaired numerous international conferences and is a visiting lecturer at the International Islamic University of Kuala Lumpur, University of Sheffield, and Kent State University.

Masterclass Topics:

  • Introductions:
    • What’s in it for me?
    • Understanding the challenges and experiences of the group
  • Virtual community collaboration in a pandemic
    • Setup
    • Conduct
    • Outcomes
  • Why Virtual teams fail?
  • Leveraging the value of AI and ChatGPT: impact on personal knowledge.
    • EmergingexemplarsincludingGregory.AI
  • Key skills of the virtual Manager: 4 critical ‘ates
    • Facilitate
    • Collaborate
    • Communicate
    • Curate
  • Importance of set up and environment for a hybrid workforce
  • Introducing “Knowledge Matchmaking”: pros and cons
  • Exemplars from “The KM Cookbook”
  • 10 success factors of virtual teams
  • Consolidating the learnings
    • Mapping “A Day in the Life of a virtual manager in 2025”
    • My three takeaways
  • Presentation of Certificates

Recent Testimonials

I wanted to thank you for presenting at the MOD IKX Symposium last week. We know you are an authority in your subject and your presentation on IKX and Collaborative Working was informative and absorbing. Your 3 takeaways for the day were thought-provoking for attendees. We have received many complimentary comments about your presentation, these are a few examples:

“What a fantastic opening talk from Paul Corney, it was great to have him back for
another year. He delivered a great insight into the culture within collaborative working.” “So real take away thoughts. Really enjoyed the presentation. Sometimes best to remember to stick to basic principles.” “Brilliant talk, really useful and full of wisdom.”

Paul’s masterclass series is exactly that; a small group of people with experience coming together to learn from an expert. I love the concept, and I loved the experience. It’s a brilliant way to focus on a specific topic and dive right in. We covered industry norms and why those don’t work, and most importantly, Paul’s ideas for how to overcome these status quo situations. I came home with realistic and tangible techniques that I have already infused into my day-to-day work.