Nov 152022

Knowledge asset management is not just about codified and digital asset management, as important as that is, but also, it is fundamentally about other critical knowledge assets, such as human knowledge assets, and relational knowledge assets, and their inter-connection with financial assets.

Knowledge asset management is now considered a fiduciary duty for the public sector servants to improve citizens value (managing public money), and it is the fiduciary duty of every Director of private sector organizations, large and small, to manage all the key assets on behalf of customers, employees, shareholders, community and, indeed all key stakeholders.

In December 2021, after an extensive period of development and consultation, HM Government, United Kingdom, published “The Rose Book: guidance on knowledge asset management in government”. It contains some key principles, most notably:

Knowledge Assets can have considerable value and impact beyond their original purpose and exploiting this is part of good asset management. This value can be social, economic, and financial, and is often a combination of these. Knowledge Assets can be measured.

Ron Young will propose that it is now becoming mandatory for many organisations, public and private, to manage their knowledge assets. Furthermore, those organisations that manage their knowledge assets wisely, will be leaders in the 21st Century knowledge driven economies, institutions, and professions around the world.

The webinar on “Understanding and Exploiting Knowledge Asset Management?” is co-organised by the Hong Kong Knowledge Management Society and Behavior and Knowledge Engineering Research Centre (BAKE) of The Hong Kong Polytechnic University.

Speaker: Ron Young, CEO/CKO Knowledge Associates Cambridge Ltd.

Date : Friday 25th November

Time: 6:30pm until 7.30pm (GMT+8 hours) 

Location: Online via Zoom, details will be provided to attendees

Registration: Closed

The event has completed. You can replay the session from this link.


Ron Young is the founder of Knowledge Associates who are based at St John’s Innovation Centre, Cambridge U.K and in small research companies around the world. He is acknowledged as a leading international expert and thought leader in strategic knowledge asset management. He specializes in knowledge driven results. He advised and assisted the UK DTI Innovation Unit in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’.

He chaired the BSI Knowledge Management Standards Committee, and he is a member of the ISO International Standards workgroups for Knowledge Management, Innovation Management and Asset Management. He lectures on the Global Knowledge Economy, and he teaches Knowledge Asset Management at leading Universities. He consults to the United Nations, World Bank, European Commission, and the inter-governmental Asian Productivity Organization.
He specializes in developing knowledge strategies, policies, governance models, standards, knowledge systems and knowledge driven platforms. He was a lead research consultant for the European Commission ‘Know-Net’ and LEVER projects.

He is joint author of the books:
Intellectual Capital in the Digital Economy (Routledge, 2020), Knowledge Management Facilitators Guide, Tools and Techniques (APO, Tokyo, 2020) Knowledge Management Matters – words of wisdom from leading practitioners (J.Girard, 2018), Enhancing Knowledge Productivity (APO, Tokyo 2017), Knowledge Management for the Public Sector (APO, Tokyo 2014), Knowledge Management: Case Studies for SME’s (APO, Tokyo, 2009), ‘Knowledge Asset Management’ (Springer 2003), ‘Upside Down Management’ (McGraw Hill Europe 1996).

Nov 292014

The last meeting of the 2014  will be a special event held in partnership with the KMIRC of The Hong Kong Polytechnic University with a talk from a Dr. Aino Kianto from Finland, a small country at the forefront of Knowledge Management.  Drinks and snacks will be served.

Dr. Aino Kianto will talk about  “Intellectual capital and knowledge management practices in Finnish and Chinese companies”. In this talk, she will present the results of a recent survey study identifying the key strengths and weaknesses in intellectual capital stocks and KM practices in firms in these two countries.


Speaker : Dr. Aino Kianto
Date : Thursday 4th December,  2014,
Time: From 6:30pm – 8:00pm
Location:  La Lune Bar and Restaurant,
Shop 1, G/F, No 23-29 Wing Wo Street,  Sheung Wan.  

The charge for event is free for members of HKKMS and KMIRC and HK$300 for non-members.  Please complete the registration form below to reserve your place.


Short bio

Dr. Aino Kianto (née Pöyhönen), holds a full professorship in Knowledge Management in the School of Business, Lappeenranta University of Technology, Finland. She also is the academic director for the Master Programme in Knowledge Management and Leadership in the School of Business. Her teaching and research focus on knowledge management, intellectual capital, creativity, innovation and organizational renewal.

She has authored and co-authored more than 100 academic articles, papers, books and book chapters related with these topics. She has been called one of the most prominent academic figures in the field of intellectual capital and has received several awards for research excellence, e.g. three of her papers in Journal of Intellectual Capital have been recognized with Emerald’s Highly Commended Award. She has been involved in a responsible role in 9 different research projects dealing with knowledge management, intellectual capital and innovation, e.g. she is the leader of the project Intellectual Capital and Value Creation where knowledge-based value creation is examined in 8 countries.

Professor Kianto’s expertise spans outside the academia: e.g. she is the inventor of the ORCI-method, used for assessing and developing organizational renewal capability in more than 100 organizations across Europe, has worked with the Future committee of the Finnish parliament and regularly lectures for companies and practitioners.


Jul 302013

OverviewEvent registrationAbout Prof. Dr. Wilkesmann
Prof. Dr. WilkesmannSpeaker: Prof. Dr. Wilkesmann from TU University of Dortmund
Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

The event is free for HKKMS members and $200 for non-members..

Click on the Event registration tab to sign up for this event.

In Knowledge Management the attention is mainly focused on the knowledge side and not on the ignorance side. In our daily work, we have to deal with incomplete information. Mostly, we have no time or no resources to gather all relevant information. For that reason we should take ignorance and dealing with strategies to overcome ignorance in organizations more seriously. In this sense we should also extend our understanding of knowledge management by thinking about managing what we do not know. Taking this into account, we have to shift from Knowledge Management to Ignorance Management.

Within her talk, Prof. Wilkesmann will show how experts like doctors deal with ignorance and which tools (e.g. apps, google, critical incident reporting systems) really help to overcome their ignorance. Prof. Wilkesmann will present some short and crisp as well as practice-oriented research results, which base on qualitative interviews with 50 doctors and a comprehensive survey with 2,853 doctors currently employed in hospitals, conducted in the spring of 2012.

The event will be interactive and discussion focused.

We look forward to seeing you at the event.

Ignorance Management in hospitals: A google a day keeps doctors’ ignorance away?

Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

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Prof. Dr. WilkesmannMaximiliane (Maxie) Wilkesmann is assistant professor at the Faculty of Business, Economics and Social Science at the TU University of Dortmund in Germany. She received her PhD in 2009 at the Ruhr-University of Bochum for which she has been awarded a scholarship from the Hans-Boeckler Foundation. In 2012, the co-authored paper “Knowledge transfer as interaction between experts and novices supported by technology“ has been awarded in the category “Outstanding Paper Award Winner” of the Emerald Literati Network Awards for Excellence 2012 in the category “highly recommended paper”. Her research interests include knowledge management, knowledge transfer, organization studies, teaching and learning with new media, and dealing with ignorance in organizations.

Apr 302013


Social Media and innovation

Dr Harpal Bhusate

Dr Harpal Bhusate

Returning one of the core themes of KM , Collaboration and Knowledge Sharing,  our guest speaker from the UK, Dr. Harpal Bhusate, will summarise how Vodaphone, one of the world’s leading telecommunications companies, is tackling challenges in the cultural and technology changes required to succeed .

We aim to make this event more intimate and a more collaborative learning experience for everyone attending, therefore following Dr Bhusate’s introduction, we will facilitate a Knowledge Café with our participants around the following key barriers to Collaboration and Knowledge sharing.  

  • Not communicating the real, measurable benefits of Collaboration to the business
  • Information “silos” blocking collaboration between teams and locations
  • Enablement of employees and appropriate incentives to collaborate and share knowledge
  • A focus on short-term results, and no appropriate technology platform or strategy

All the participants are kindly invited to share their experiences in these and other areas of creating a Knowledge sharing organization.

The event is free for HKKMS members and $200 for non-members..

Date and time : Tue 7th May 2013  (6.30pm – 8.00 pm)

Venue: HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

Registration has finished for this event

Fuller details on the talk and a bio of the speaker can be found below.

There are 1.5bn global social networking users and 80% of online users interact with social networks regularly. But organizations have adopted social technologies at half the rate of consumers.

IBM Survey (2012) of 1,709 CEOs found that only 16% of the organisations have some form of social collaboration and 57% say they will be committed to building a social organisation and looking for opportunities to increase communication, collaboration and innovation.

Further research conducted by the Corporate Leadership Council for Human Resources reported that improving the connections across the workforce is a top priority for 79% of the organisations. The current economic challenges are pushing organisations to consider collaboration initiatives to reduce duplication and improve speed to market. Initial research concluded that collaboration can help to improve revenue targets by up to 36% and employee engagement by up to 38%.

However, effective collaboration remains to be a challenge across many multinational enterprises. There are many reasons which impact an organization’s ability to collaborate. Most importantly, the environment in many organisations does not fully integrate collaboration, through a number of weaknesses:

  • Not communicating the real, measurable benefits of Collaboration to the business
  • Information “silos” blocking collaboration between teams and locations
  • Enablement of employees and appropriate incentives to collaborate and share knowledge
  • A focus on short-term results, and no appropriate technology platform or strategy

Vodafone has more than 85,000 employees worldwide, including full time knowledge workers, contractors, retail staff, call centre operatives and everyone in between. We’re spread over more than 30 countries, speak dozens of languages, and embrace hundreds of cultures amongst our people. Vodafone has been in operation for the past 25 years and for the first time every employee; no matter who they are or where they work in the globe have one standard, modern, integrated social online workplace to connect, find, collaborate and share in a simple and seamless way. This has resulted in a real, measurable impact in improving employee engagement, productivity and operational efficiency.

Speaker BIO : Dr. Harpal Bhusate
After completing her PhD at Imperial College, London, Pal has spent 20 years’ in a corporate world in the Energy and Telecommunications sector. Her experience ranges from managing a complex and large-scale gas network, rolling out the first 3G network in the UK and creating from scratch the first multifunctional shared service centre for Vodafone in India. More recently she has implemented a world-class, modern online workplace – providing access for over 80 local markets and partners across the globe, and has led the way as a champion and evangelist for social collaboration. Her wealth of knowledge of the cross functional operational challenges and talent for always taking the simplest approach have been her key strengths in delivering such huge business impact. Being a mother of 3 teenagers, and having recruited and managed recent graduates, she truly appreciates the changing needs of the future workplace 2020 environment where there will be 5 generations at work and has the passion to shape this world.

Dr. Bhusate’s presentation to the society (file size 3.3MB)


Photos from the event
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Feb 262013

The HKKMS is organizing  the annual Hong Kong KM conference in conjunction with the Hong Kong Polytechnic University and the KMIRC.  This event will be held on the 21st March.  An outstanding lineup of international thought leaders in the KM space have been confirmed.

Further details and registrations via the following webpage