Nov 152022

Knowledge asset management is not just about codified and digital asset management, as important as that is, but also, it is fundamentally about other critical knowledge assets, such as human knowledge assets, and relational knowledge assets, and their inter-connection with financial assets.

Knowledge asset management is now considered a fiduciary duty for the public sector servants to improve citizens value (managing public money), and it is the fiduciary duty of every Director of private sector organizations, large and small, to manage all the key assets on behalf of customers, employees, shareholders, community and, indeed all key stakeholders.

In December 2021, after an extensive period of development and consultation, HM Government, United Kingdom, published “The Rose Book: guidance on knowledge asset management in government”. It contains some key principles, most notably:

Knowledge Assets can have considerable value and impact beyond their original purpose and exploiting this is part of good asset management. This value can be social, economic, and financial, and is often a combination of these. Knowledge Assets can be measured.

Ron Young will propose that it is now becoming mandatory for many organisations, public and private, to manage their knowledge assets. Furthermore, those organisations that manage their knowledge assets wisely, will be leaders in the 21st Century knowledge driven economies, institutions, and professions around the world.

The webinar on “Understanding and Exploiting Knowledge Asset Management?” is co-organised by the Hong Kong Knowledge Management Society and Behavior and Knowledge Engineering Research Centre (BAKE) of The Hong Kong Polytechnic University.

Speaker: Ron Young, CEO/CKO Knowledge Associates Cambridge Ltd.

Date : Friday 25th November

Time: 6:30pm until 7.30pm (GMT+8 hours) 

Location: Online via Zoom, details will be provided to attendees

Registration: Closed

The event has completed. You can replay the session from this link.


Ron Young is the founder of Knowledge Associates who are based at St John’s Innovation Centre, Cambridge U.K and in small research companies around the world. He is acknowledged as a leading international expert and thought leader in strategic knowledge asset management. He specializes in knowledge driven results. He advised and assisted the UK DTI Innovation Unit in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’.

He chaired the BSI Knowledge Management Standards Committee, and he is a member of the ISO International Standards workgroups for Knowledge Management, Innovation Management and Asset Management. He lectures on the Global Knowledge Economy, and he teaches Knowledge Asset Management at leading Universities. He consults to the United Nations, World Bank, European Commission, and the inter-governmental Asian Productivity Organization.
He specializes in developing knowledge strategies, policies, governance models, standards, knowledge systems and knowledge driven platforms. He was a lead research consultant for the European Commission ‘Know-Net’ and LEVER projects.

He is joint author of the books:
Intellectual Capital in the Digital Economy (Routledge, 2020), Knowledge Management Facilitators Guide, Tools and Techniques (APO, Tokyo, 2020) Knowledge Management Matters – words of wisdom from leading practitioners (J.Girard, 2018), Enhancing Knowledge Productivity (APO, Tokyo 2017), Knowledge Management for the Public Sector (APO, Tokyo 2014), Knowledge Management: Case Studies for SME’s (APO, Tokyo, 2009), ‘Knowledge Asset Management’ (Springer 2003), ‘Upside Down Management’ (McGraw Hill Europe 1996).

May 042015

Our speakers

Paul Corney

Paul Corney

David Williams

David Williams

Karuna Ramanathan

Karuna Ramanathan







The next meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University, will be a half day KM Conference held at the Theatre , 22/F United Centre, Admiralty. We are delighted to welcome Paul Corney to visit us from the UK. Paul has contributed to KM thought leadership for many years at speaking engagements around the world.

Also joining us are Karuna Ramanathan from Singapore and David Williams from Australia, two leaders from the KM Global Network (KMGN) , a network of KM Societies formed last year in Asia Pacific and expanding to cover Europe and the Americas.

More information on the speakers and their topics can be found below.

All of those with an interest in KM should attend and help spread the word. Group discounts are available. There is limited seating, so please book early to avoid disappointment.

Early bird pricing of HK$1500 is available for all registrations received before cob on Monday 11th May.

Confirmed speakers : Paul Corney, David Williams, Karuna Ramanathan,

Date : Thursday ,28th May, 2015,
Time: From 9:00am – 1:00pm
Location: Theatre, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The charge for event is HK$1800 for members and HK$$2100 for non-members.

Registration has finished for this event.


Details of the talks and speakers

Topic : Why effective Knowledge Capture & Retention matters
Paul Corney

Speaker – Paul J Corney, Managing Partner , Knowledge et Al

Increased focus on cost containment and a drive for greater flexibility has resulted in many people relocating or retiring. There is a growing awareness that outgoing officials take more than just their presence; they take years of experience and the stories that have helped shape the organisation’s DNA; and they take their networks often the most valuable resource.

This presentation will demonstrate how a major UK Government organisation set about:

  • Ensuring new joiners hit the ground running in the shortest time possible by equipping them with the right knowledge and information .
  • Transitioning staff into new roles so that when they are reassigned they have sufficient time and access to the right knowledge and information
  • Capturing experience and knowledge from staff coming up for retirement, whose job might be disappearing or who are leaving so that their knowledge (and networks) are not lost.

Download Paul’s presentation “Why Effective knowledge capture & retention matters”

Brief bio :

An early pioneer of intranets in the mid 90′s and one of the first ‘knowledge managers’ in the City of London Paul has led many challenging cross culture and cross continent assignments. He speaks regularly at and chair international events and runs masterclasses.  Paul has published numerous works on Knowledge Management and is currently co-authoring a book on proven knowledge capture and retention with the former KM Head of the US Nuclear Regulatory Authority.


Topic : The future of work

David WilliamsSpeaker – David Williams , Convenor actKM

The concept of work as we have understand it is continues to change. The boundaries, structures and functions of organisations are becoming blurred as the interaction with customers, suppliers and peer networks permeate traditional structures.  This presentation will look at how the workplace demographic, globalisation, environmental change, social networking and the explosion of middle class in developing countries will impact on the way that organisation’s will need to evolve.  The rate at which organisations learn is the only sustainable competitive advantage.

Brief Bio :

David has a Diploma in engineering, a Grad Dip in Public Sector Management and a Master’s degree in Project Management. He is a Certified Practicing Project Director and is an accredited workplace trainer and Assessor. He is the President of the ACT KM forum, chair of the Information Awareness Committee and is on the Board of the Institute for Information Management. He chairs the AIIM International KM Standard working group and is a founding member of the Knowledge Management Global Network. David lectures at the University of Canberra on Knowledge Management Systems and Information Systems in Organisations at the post graduate level.

Download David’s Presentation at the conference via the following links

  1. David’s William’s presentation at the HKKMS conference march 2015
  2. David’s William’s paper on “The Future of work” at the HKKMS conference March 2015

Topic : KM Change Leadership: Strengthening Knowledge Ready Organisations
Karuna Ramanathan

Speaker : Karuna Ramanathan , President iKMS, Singapore

As knowledge practitioners, we realise that harnessing knowledge remains critical for workforce competitiveness and organisational success, as complexity and unpredictability engulf organisations. In Singapore, at the national level, government has initiated the SMART NATION programme, to leverage on technology to improve the lives of citizens. At a personal level, we
know that if as leaders, manager and workers, we do not know what we know, if we do not know what we do not know and/or if we think we know all there is to know, we might not be able to contribute to organizational effectiveness.

Brief bio

Karuna is currently the Senior Organisational Development Consultant in the Public Service Division (PSD), Prime Minister’s Office (PMO), Singapore. In this role, he supports large system change in and between public service organisations to realize organizational effectiveness and employee engagement.  Karuna is the  current President of iKMS, the Singapore KM Society since 2013.

Download Karuna’s presentation to the society

  1. Karuna Ramanathan ‘s talk at the HKKMS conference


Jul 302013

OverviewEvent registrationAbout Prof. Dr. Wilkesmann
Prof. Dr. WilkesmannSpeaker: Prof. Dr. Wilkesmann from TU University of Dortmund
Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

The event is free for HKKMS members and $200 for non-members..

Click on the Event registration tab to sign up for this event.

In Knowledge Management the attention is mainly focused on the knowledge side and not on the ignorance side. In our daily work, we have to deal with incomplete information. Mostly, we have no time or no resources to gather all relevant information. For that reason we should take ignorance and dealing with strategies to overcome ignorance in organizations more seriously. In this sense we should also extend our understanding of knowledge management by thinking about managing what we do not know. Taking this into account, we have to shift from Knowledge Management to Ignorance Management.

Within her talk, Prof. Wilkesmann will show how experts like doctors deal with ignorance and which tools (e.g. apps, google, critical incident reporting systems) really help to overcome their ignorance. Prof. Wilkesmann will present some short and crisp as well as practice-oriented research results, which base on qualitative interviews with 50 doctors and a comprehensive survey with 2,853 doctors currently employed in hospitals, conducted in the spring of 2012.

The event will be interactive and discussion focused.

We look forward to seeing you at the event.

Ignorance Management in hospitals: A google a day keeps doctors’ ignorance away?

Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

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Prof. Dr. WilkesmannMaximiliane (Maxie) Wilkesmann is assistant professor at the Faculty of Business, Economics and Social Science at the TU University of Dortmund in Germany. She received her PhD in 2009 at the Ruhr-University of Bochum for which she has been awarded a scholarship from the Hans-Boeckler Foundation. In 2012, the co-authored paper “Knowledge transfer as interaction between experts and novices supported by technology“ has been awarded in the category “Outstanding Paper Award Winner” of the Emerald Literati Network Awards for Excellence 2012 in the category “highly recommended paper”. Her research interests include knowledge management, knowledge transfer, organization studies, teaching and learning with new media, and dealing with ignorance in organizations.

Apr 302013


Social Media and innovation

Dr Harpal Bhusate

Dr Harpal Bhusate

Returning one of the core themes of KM , Collaboration and Knowledge Sharing,  our guest speaker from the UK, Dr. Harpal Bhusate, will summarise how Vodaphone, one of the world’s leading telecommunications companies, is tackling challenges in the cultural and technology changes required to succeed .

We aim to make this event more intimate and a more collaborative learning experience for everyone attending, therefore following Dr Bhusate’s introduction, we will facilitate a Knowledge Café with our participants around the following key barriers to Collaboration and Knowledge sharing.  

  • Not communicating the real, measurable benefits of Collaboration to the business
  • Information “silos” blocking collaboration between teams and locations
  • Enablement of employees and appropriate incentives to collaborate and share knowledge
  • A focus on short-term results, and no appropriate technology platform or strategy

All the participants are kindly invited to share their experiences in these and other areas of creating a Knowledge sharing organization.

The event is free for HKKMS members and $200 for non-members..

Date and time : Tue 7th May 2013  (6.30pm – 8.00 pm)

Venue: HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

Registration has finished for this event

Fuller details on the talk and a bio of the speaker can be found below.

There are 1.5bn global social networking users and 80% of online users interact with social networks regularly. But organizations have adopted social technologies at half the rate of consumers.

IBM Survey (2012) of 1,709 CEOs found that only 16% of the organisations have some form of social collaboration and 57% say they will be committed to building a social organisation and looking for opportunities to increase communication, collaboration and innovation.

Further research conducted by the Corporate Leadership Council for Human Resources reported that improving the connections across the workforce is a top priority for 79% of the organisations. The current economic challenges are pushing organisations to consider collaboration initiatives to reduce duplication and improve speed to market. Initial research concluded that collaboration can help to improve revenue targets by up to 36% and employee engagement by up to 38%.

However, effective collaboration remains to be a challenge across many multinational enterprises. There are many reasons which impact an organization’s ability to collaborate. Most importantly, the environment in many organisations does not fully integrate collaboration, through a number of weaknesses:

  • Not communicating the real, measurable benefits of Collaboration to the business
  • Information “silos” blocking collaboration between teams and locations
  • Enablement of employees and appropriate incentives to collaborate and share knowledge
  • A focus on short-term results, and no appropriate technology platform or strategy

Vodafone has more than 85,000 employees worldwide, including full time knowledge workers, contractors, retail staff, call centre operatives and everyone in between. We’re spread over more than 30 countries, speak dozens of languages, and embrace hundreds of cultures amongst our people. Vodafone has been in operation for the past 25 years and for the first time every employee; no matter who they are or where they work in the globe have one standard, modern, integrated social online workplace to connect, find, collaborate and share in a simple and seamless way. This has resulted in a real, measurable impact in improving employee engagement, productivity and operational efficiency.

Speaker BIO : Dr. Harpal Bhusate
After completing her PhD at Imperial College, London, Pal has spent 20 years’ in a corporate world in the Energy and Telecommunications sector. Her experience ranges from managing a complex and large-scale gas network, rolling out the first 3G network in the UK and creating from scratch the first multifunctional shared service centre for Vodafone in India. More recently she has implemented a world-class, modern online workplace – providing access for over 80 local markets and partners across the globe, and has led the way as a champion and evangelist for social collaboration. Her wealth of knowledge of the cross functional operational challenges and talent for always taking the simplest approach have been her key strengths in delivering such huge business impact. Being a mother of 3 teenagers, and having recruited and managed recent graduates, she truly appreciates the changing needs of the future workplace 2020 environment where there will be 5 generations at work and has the passion to shape this world.

Dr. Bhusate’s presentation to the society (file size 3.3MB)


Photos from the event
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