Mar 272023

We are now delighted to announce a one day MasterClass given by one of KM’s top thought leaders, Paul Corney. The Masterclass will be held between 9:30am and 4:30pm on Thursday 20th April 2023.

MasterClass Leader : Paul Corney

Date : Thursday 20th April 2023

Time: From 9:30am to 4:30pm

Location: Central District

Workshop Lunch Snapshots:

The fee for HKKMS/BAKE members will be HK$1600, and HK$2000 for non-members. Buy 3 get 1 free. Lunch and Coffee included. Places are limited.

“There is a danger that in focusing on the digital environment and explosion of tools you lose sight of the importance of the person and networks.” Paul J Corney in an address to Arup’s Global Skills Network in 2017

Overview & learning outcomes:

The pandemic accelerated what had been an emerging trend of hybrid working. As organisations scrambled to put the necessary infrastructure in place to enable their employees to work remotely, so they too had to reassess existing working practices.

Yet, as the impact of artificial intelligence, machine learning and ChatGPT loom large, today’s manager is facing a complex future. Effective managers will need a mix of soft and technical collaboration skills as well as a good working knowledge of the business. This Masterclass will demonstrate frameworks, tools, and techniques to equip today’s manager for a digital workplace.

Paul J Corney will lead this interactive Masterclass pulling on experiences as an advisor to global businesses conducted over 25+ years. He will also draw on his experience as the cofounder of a public “Cobra committee” set up to manage his municipality’s response to the Covid-19 pandemic. He will use examples from “The KM Cookbook: Stories and strategies for organisations preparing to adopt Knowledge Management Standard ISO 30401” published in May 2019 by Facet Publishing.

Delegates will be invited to bring their problems and challenges to the table and be willing to engage in creating solutions for fellow delegates. They will be given ample opportunity to experiment.

The Masterclass will equip delegates with:

  • Practical tips and techniques to work collaboratively in a virtual world.
  • An understanding of and exposure to the key skills needed to work in virtual teams.
  • A set of 10 success factors for running virtual teams.

Who should attend?

It is likely to be of most benefit to practicing Professionals in HR, Learning & Training, Knowledge & Information and Organisational Development who must ensure they and their colleagues are equipped to meet the challenges of a fast-changing business environment.

Masterclass leader: Paul J Corney

A former President of the Chartered Institute of Library, Information & Knowledge Professionals (CILIP), Paul is the founder of knowledge et al, a UK-based consultancy and former Managing Partner of Sparknow LLP a communications consultancy and Strategic Business Advisor to Sopheon PLC.

His early career was in finance (25 years as a senior executive in “the city” with Saudi International Bank and Zurich Financial Services). For the last 25 years, he has held a portfolio of activities, combining paid consultancy, pro bono, and teaching roles.

He has led many challenging assignments, often cross-cultural, working with a range of global organisations in the public, private and not-for-profit sectors. An early adopter of search technology he has worked in more than two dozen countries and has been responsible for merging and integrating acquired technology companies during the dot com era.

Paul is an award-winning author, experienced practitioner, presenter, masterclass leader and lecturer; he has chaired numerous international conferences and is a visiting lecturer at the International Islamic University of Kuala Lumpur, University of Sheffield, and Kent State University.

Masterclass Topics:

  • Introductions:
    • What’s in it for me?
    • Understanding the challenges and experiences of the group
  • Virtual community collaboration in a pandemic
    • Setup
    • Conduct
    • Outcomes
  • Why Virtual teams fail?
  • Leveraging the value of AI and ChatGPT: impact on personal knowledge.
    • EmergingexemplarsincludingGregory.AI
  • Key skills of the virtual Manager: 4 critical ‘ates
    • Facilitate
    • Collaborate
    • Communicate
    • Curate
  • Importance of set up and environment for a hybrid workforce
  • Introducing “Knowledge Matchmaking”: pros and cons
  • Exemplars from “The KM Cookbook”
  • 10 success factors of virtual teams
  • Consolidating the learnings
    • Mapping “A Day in the Life of a virtual manager in 2025”
    • My three takeaways
  • Presentation of Certificates

Recent Testimonials

I wanted to thank you for presenting at the MOD IKX Symposium last week. We know you are an authority in your subject and your presentation on IKX and Collaborative Working was informative and absorbing. Your 3 takeaways for the day were thought-provoking for attendees. We have received many complimentary comments about your presentation, these are a few examples:

“What a fantastic opening talk from Paul Corney, it was great to have him back for
another year. He delivered a great insight into the culture within collaborative working.” “So real take away thoughts. Really enjoyed the presentation. Sometimes best to remember to stick to basic principles.” “Brilliant talk, really useful and full of wisdom.”

Paul’s masterclass series is exactly that; a small group of people with experience coming together to learn from an expert. I love the concept, and I loved the experience. It’s a brilliant way to focus on a specific topic and dive right in. We covered industry norms and why those don’t work, and most importantly, Paul’s ideas for how to overcome these status quo situations. I came home with realistic and tangible techniques that I have already infused into my day-to-day work.

Nov 152022

Knowledge asset management is not just about codified and digital asset management, as important as that is, but also, it is fundamentally about other critical knowledge assets, such as human knowledge assets, and relational knowledge assets, and their inter-connection with financial assets.

Knowledge asset management is now considered a fiduciary duty for the public sector servants to improve citizens value (managing public money), and it is the fiduciary duty of every Director of private sector organizations, large and small, to manage all the key assets on behalf of customers, employees, shareholders, community and, indeed all key stakeholders.

In December 2021, after an extensive period of development and consultation, HM Government, United Kingdom, published “The Rose Book: guidance on knowledge asset management in government”. It contains some key principles, most notably:

Knowledge Assets can have considerable value and impact beyond their original purpose and exploiting this is part of good asset management. This value can be social, economic, and financial, and is often a combination of these. Knowledge Assets can be measured.

Ron Young will propose that it is now becoming mandatory for many organisations, public and private, to manage their knowledge assets. Furthermore, those organisations that manage their knowledge assets wisely, will be leaders in the 21st Century knowledge driven economies, institutions, and professions around the world.

The webinar on “Understanding and Exploiting Knowledge Asset Management?” is co-organised by the Hong Kong Knowledge Management Society and Behavior and Knowledge Engineering Research Centre (BAKE) of The Hong Kong Polytechnic University.

Speaker: Ron Young, CEO/CKO Knowledge Associates Cambridge Ltd.

Date : Friday 25th November

Time: 6:30pm until 7.30pm (GMT+8 hours) 

Location: Online via Zoom, details will be provided to attendees

Registration: Closed

The event has completed. You can replay the session from this link.


Ron Young is the founder of Knowledge Associates who are based at St John’s Innovation Centre, Cambridge U.K and in small research companies around the world. He is acknowledged as a leading international expert and thought leader in strategic knowledge asset management. He specializes in knowledge driven results. He advised and assisted the UK DTI Innovation Unit in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’.

He chaired the BSI Knowledge Management Standards Committee, and he is a member of the ISO International Standards workgroups for Knowledge Management, Innovation Management and Asset Management. He lectures on the Global Knowledge Economy, and he teaches Knowledge Asset Management at leading Universities. He consults to the United Nations, World Bank, European Commission, and the inter-governmental Asian Productivity Organization.
He specializes in developing knowledge strategies, policies, governance models, standards, knowledge systems and knowledge driven platforms. He was a lead research consultant for the European Commission ‘Know-Net’ and LEVER projects.

He is joint author of the books:
Intellectual Capital in the Digital Economy (Routledge, 2020), Knowledge Management Facilitators Guide, Tools and Techniques (APO, Tokyo, 2020) Knowledge Management Matters – words of wisdom from leading practitioners (J.Girard, 2018), Enhancing Knowledge Productivity (APO, Tokyo 2017), Knowledge Management for the Public Sector (APO, Tokyo 2014), Knowledge Management: Case Studies for SME’s (APO, Tokyo, 2009), ‘Knowledge Asset Management’ (Springer 2003), ‘Upside Down Management’ (McGraw Hill Europe 1996).

May 042015

Our speakers

Paul Corney

Paul Corney

David Williams

David Williams

Karuna Ramanathan

Karuna Ramanathan







The next meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University, will be a half day KM Conference held at the Theatre , 22/F United Centre, Admiralty. We are delighted to welcome Paul Corney to visit us from the UK. Paul has contributed to KM thought leadership for many years at speaking engagements around the world.

Also joining us are Karuna Ramanathan from Singapore and David Williams from Australia, two leaders from the KM Global Network (KMGN) , a network of KM Societies formed last year in Asia Pacific and expanding to cover Europe and the Americas.

More information on the speakers and their topics can be found below.

All of those with an interest in KM should attend and help spread the word. Group discounts are available. There is limited seating, so please book early to avoid disappointment.

Early bird pricing of HK$1500 is available for all registrations received before cob on Monday 11th May.

Confirmed speakers : Paul Corney, David Williams, Karuna Ramanathan,

Date : Thursday ,28th May, 2015,
Time: From 9:00am – 1:00pm
Location: Theatre, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The charge for event is HK$1800 for members and HK$$2100 for non-members.

Registration has finished for this event.


Details of the talks and speakers

Topic : Why effective Knowledge Capture & Retention matters
Paul Corney

Speaker – Paul J Corney, Managing Partner , Knowledge et Al

Increased focus on cost containment and a drive for greater flexibility has resulted in many people relocating or retiring. There is a growing awareness that outgoing officials take more than just their presence; they take years of experience and the stories that have helped shape the organisation’s DNA; and they take their networks often the most valuable resource.

This presentation will demonstrate how a major UK Government organisation set about:

  • Ensuring new joiners hit the ground running in the shortest time possible by equipping them with the right knowledge and information .
  • Transitioning staff into new roles so that when they are reassigned they have sufficient time and access to the right knowledge and information
  • Capturing experience and knowledge from staff coming up for retirement, whose job might be disappearing or who are leaving so that their knowledge (and networks) are not lost.

Download Paul’s presentation “Why Effective knowledge capture & retention matters”

Brief bio :

An early pioneer of intranets in the mid 90′s and one of the first ‘knowledge managers’ in the City of London Paul has led many challenging cross culture and cross continent assignments. He speaks regularly at and chair international events and runs masterclasses.  Paul has published numerous works on Knowledge Management and is currently co-authoring a book on proven knowledge capture and retention with the former KM Head of the US Nuclear Regulatory Authority.


Topic : The future of work

David WilliamsSpeaker – David Williams , Convenor actKM

The concept of work as we have understand it is continues to change. The boundaries, structures and functions of organisations are becoming blurred as the interaction with customers, suppliers and peer networks permeate traditional structures.  This presentation will look at how the workplace demographic, globalisation, environmental change, social networking and the explosion of middle class in developing countries will impact on the way that organisation’s will need to evolve.  The rate at which organisations learn is the only sustainable competitive advantage.

Brief Bio :

David has a Diploma in engineering, a Grad Dip in Public Sector Management and a Master’s degree in Project Management. He is a Certified Practicing Project Director and is an accredited workplace trainer and Assessor. He is the President of the ACT KM forum, chair of the Information Awareness Committee and is on the Board of the Institute for Information Management. He chairs the AIIM International KM Standard working group and is a founding member of the Knowledge Management Global Network. David lectures at the University of Canberra on Knowledge Management Systems and Information Systems in Organisations at the post graduate level.

Download David’s Presentation at the conference via the following links

  1. David’s William’s presentation at the HKKMS conference march 2015
  2. David’s William’s paper on “The Future of work” at the HKKMS conference March 2015

Topic : KM Change Leadership: Strengthening Knowledge Ready Organisations
Karuna Ramanathan

Speaker : Karuna Ramanathan , President iKMS, Singapore

As knowledge practitioners, we realise that harnessing knowledge remains critical for workforce competitiveness and organisational success, as complexity and unpredictability engulf organisations. In Singapore, at the national level, government has initiated the SMART NATION programme, to leverage on technology to improve the lives of citizens. At a personal level, we
know that if as leaders, manager and workers, we do not know what we know, if we do not know what we do not know and/or if we think we know all there is to know, we might not be able to contribute to organizational effectiveness.

Brief bio

Karuna is currently the Senior Organisational Development Consultant in the Public Service Division (PSD), Prime Minister’s Office (PMO), Singapore. In this role, he supports large system change in and between public service organisations to realize organizational effectiveness and employee engagement.  Karuna is the  current President of iKMS, the Singapore KM Society since 2013.

Download Karuna’s presentation to the society

  1. Karuna Ramanathan ‘s talk at the HKKMS conference


Jul 302013

OverviewEvent registrationAbout Prof. Dr. Wilkesmann
Prof. Dr. WilkesmannSpeaker: Prof. Dr. Wilkesmann from TU University of Dortmund
Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

The event is free for HKKMS members and $200 for non-members..

Click on the Event registration tab to sign up for this event.

In Knowledge Management the attention is mainly focused on the knowledge side and not on the ignorance side. In our daily work, we have to deal with incomplete information. Mostly, we have no time or no resources to gather all relevant information. For that reason we should take ignorance and dealing with strategies to overcome ignorance in organizations more seriously. In this sense we should also extend our understanding of knowledge management by thinking about managing what we do not know. Taking this into account, we have to shift from Knowledge Management to Ignorance Management.

Within her talk, Prof. Wilkesmann will show how experts like doctors deal with ignorance and which tools (e.g. apps, google, critical incident reporting systems) really help to overcome their ignorance. Prof. Wilkesmann will present some short and crisp as well as practice-oriented research results, which base on qualitative interviews with 50 doctors and a comprehensive survey with 2,853 doctors currently employed in hospitals, conducted in the spring of 2012.

The event will be interactive and discussion focused.

We look forward to seeing you at the event.

Ignorance Management in hospitals: A google a day keeps doctors’ ignorance away?

Date :  Thursday 15th August
Time:  6:30pm-8:00pm
Location:  HKGCC Conference Room , 22/F, United Centre 95 Queensway (Admiralty MTR Station)

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Prof. Dr. WilkesmannMaximiliane (Maxie) Wilkesmann is assistant professor at the Faculty of Business, Economics and Social Science at the TU University of Dortmund in Germany. She received her PhD in 2009 at the Ruhr-University of Bochum for which she has been awarded a scholarship from the Hans-Boeckler Foundation. In 2012, the co-authored paper “Knowledge transfer as interaction between experts and novices supported by technology“ has been awarded in the category “Outstanding Paper Award Winner” of the Emerald Literati Network Awards for Excellence 2012 in the category “highly recommended paper”. Her research interests include knowledge management, knowledge transfer, organization studies, teaching and learning with new media, and dealing with ignorance in organizations.