Mar 272023

We are now delighted to announce a one day MasterClass given by one of KM’s top thought leaders, Paul Corney. The Masterclass will be held between 9:30am and 4:30pm on Thursday 20th April 2023.

MasterClass Leader : Paul Corney

Date : Thursday 20th April 2023

Time: From 9:30am to 4:30pm

Location: Central District

Workshop Lunch Snapshots:

The fee for HKKMS/BAKE members will be HK$1600, and HK$2000 for non-members. Buy 3 get 1 free. Lunch and Coffee included. Places are limited.

“There is a danger that in focusing on the digital environment and explosion of tools you lose sight of the importance of the person and networks.” Paul J Corney in an address to Arup’s Global Skills Network in 2017

Overview & learning outcomes:

The pandemic accelerated what had been an emerging trend of hybrid working. As organisations scrambled to put the necessary infrastructure in place to enable their employees to work remotely, so they too had to reassess existing working practices.

Yet, as the impact of artificial intelligence, machine learning and ChatGPT loom large, today’s manager is facing a complex future. Effective managers will need a mix of soft and technical collaboration skills as well as a good working knowledge of the business. This Masterclass will demonstrate frameworks, tools, and techniques to equip today’s manager for a digital workplace.

Paul J Corney will lead this interactive Masterclass pulling on experiences as an advisor to global businesses conducted over 25+ years. He will also draw on his experience as the cofounder of a public “Cobra committee” set up to manage his municipality’s response to the Covid-19 pandemic. He will use examples from “The KM Cookbook: Stories and strategies for organisations preparing to adopt Knowledge Management Standard ISO 30401” published in May 2019 by Facet Publishing.

Delegates will be invited to bring their problems and challenges to the table and be willing to engage in creating solutions for fellow delegates. They will be given ample opportunity to experiment.

The Masterclass will equip delegates with:

  • Practical tips and techniques to work collaboratively in a virtual world.
  • An understanding of and exposure to the key skills needed to work in virtual teams.
  • A set of 10 success factors for running virtual teams.

Who should attend?

It is likely to be of most benefit to practicing Professionals in HR, Learning & Training, Knowledge & Information and Organisational Development who must ensure they and their colleagues are equipped to meet the challenges of a fast-changing business environment.

Masterclass leader: Paul J Corney

A former President of the Chartered Institute of Library, Information & Knowledge Professionals (CILIP), Paul is the founder of knowledge et al, a UK-based consultancy and former Managing Partner of Sparknow LLP a communications consultancy and Strategic Business Advisor to Sopheon PLC.

His early career was in finance (25 years as a senior executive in “the city” with Saudi International Bank and Zurich Financial Services). For the last 25 years, he has held a portfolio of activities, combining paid consultancy, pro bono, and teaching roles.

He has led many challenging assignments, often cross-cultural, working with a range of global organisations in the public, private and not-for-profit sectors. An early adopter of search technology he has worked in more than two dozen countries and has been responsible for merging and integrating acquired technology companies during the dot com era.

Paul is an award-winning author, experienced practitioner, presenter, masterclass leader and lecturer; he has chaired numerous international conferences and is a visiting lecturer at the International Islamic University of Kuala Lumpur, University of Sheffield, and Kent State University.

Masterclass Topics:

  • Introductions:
    • What’s in it for me?
    • Understanding the challenges and experiences of the group
  • Virtual community collaboration in a pandemic
    • Setup
    • Conduct
    • Outcomes
  • Why Virtual teams fail?
  • Leveraging the value of AI and ChatGPT: impact on personal knowledge.
    • EmergingexemplarsincludingGregory.AI
  • Key skills of the virtual Manager: 4 critical ‘ates
    • Facilitate
    • Collaborate
    • Communicate
    • Curate
  • Importance of set up and environment for a hybrid workforce
  • Introducing “Knowledge Matchmaking”: pros and cons
  • Exemplars from “The KM Cookbook”
  • 10 success factors of virtual teams
  • Consolidating the learnings
    • Mapping “A Day in the Life of a virtual manager in 2025”
    • My three takeaways
  • Presentation of Certificates

Recent Testimonials

I wanted to thank you for presenting at the MOD IKX Symposium last week. We know you are an authority in your subject and your presentation on IKX and Collaborative Working was informative and absorbing. Your 3 takeaways for the day were thought-provoking for attendees. We have received many complimentary comments about your presentation, these are a few examples:

“What a fantastic opening talk from Paul Corney, it was great to have him back for
another year. He delivered a great insight into the culture within collaborative working.” “So real take away thoughts. Really enjoyed the presentation. Sometimes best to remember to stick to basic principles.” “Brilliant talk, really useful and full of wisdom.”

Paul’s masterclass series is exactly that; a small group of people with experience coming together to learn from an expert. I love the concept, and I loved the experience. It’s a brilliant way to focus on a specific topic and dive right in. We covered industry norms and why those don’t work, and most importantly, Paul’s ideas for how to overcome these status quo situations. I came home with realistic and tangible techniques that I have already infused into my day-to-day work.

Nov 152022

Knowledge asset management is not just about codified and digital asset management, as important as that is, but also, it is fundamentally about other critical knowledge assets, such as human knowledge assets, and relational knowledge assets, and their inter-connection with financial assets.

Knowledge asset management is now considered a fiduciary duty for the public sector servants to improve citizens value (managing public money), and it is the fiduciary duty of every Director of private sector organizations, large and small, to manage all the key assets on behalf of customers, employees, shareholders, community and, indeed all key stakeholders.

In December 2021, after an extensive period of development and consultation, HM Government, United Kingdom, published “The Rose Book: guidance on knowledge asset management in government”. It contains some key principles, most notably:

Knowledge Assets can have considerable value and impact beyond their original purpose and exploiting this is part of good asset management. This value can be social, economic, and financial, and is often a combination of these. Knowledge Assets can be measured.

Ron Young will propose that it is now becoming mandatory for many organisations, public and private, to manage their knowledge assets. Furthermore, those organisations that manage their knowledge assets wisely, will be leaders in the 21st Century knowledge driven economies, institutions, and professions around the world.

The webinar on “Understanding and Exploiting Knowledge Asset Management?” is co-organised by the Hong Kong Knowledge Management Society and Behavior and Knowledge Engineering Research Centre (BAKE) of The Hong Kong Polytechnic University.

Speaker: Ron Young, CEO/CKO Knowledge Associates Cambridge Ltd.

Date : Friday 25th November

Time: 6:30pm until 7.30pm (GMT+8 hours) 

Location: Online via Zoom, details will be provided to attendees

Registration: Closed

The event has completed. You can replay the session from this link.


Ron Young is the founder of Knowledge Associates who are based at St John’s Innovation Centre, Cambridge U.K and in small research companies around the world. He is acknowledged as a leading international expert and thought leader in strategic knowledge asset management. He specializes in knowledge driven results. He advised and assisted the UK DTI Innovation Unit in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’.

He chaired the BSI Knowledge Management Standards Committee, and he is a member of the ISO International Standards workgroups for Knowledge Management, Innovation Management and Asset Management. He lectures on the Global Knowledge Economy, and he teaches Knowledge Asset Management at leading Universities. He consults to the United Nations, World Bank, European Commission, and the inter-governmental Asian Productivity Organization.
He specializes in developing knowledge strategies, policies, governance models, standards, knowledge systems and knowledge driven platforms. He was a lead research consultant for the European Commission ‘Know-Net’ and LEVER projects.

He is joint author of the books:
Intellectual Capital in the Digital Economy (Routledge, 2020), Knowledge Management Facilitators Guide, Tools and Techniques (APO, Tokyo, 2020) Knowledge Management Matters – words of wisdom from leading practitioners (J.Girard, 2018), Enhancing Knowledge Productivity (APO, Tokyo 2017), Knowledge Management for the Public Sector (APO, Tokyo 2014), Knowledge Management: Case Studies for SME’s (APO, Tokyo, 2009), ‘Knowledge Asset Management’ (Springer 2003), ‘Upside Down Management’ (McGraw Hill Europe 1996).

May 122022

This is a comprehensive training programme delivering the latest Knowledge Management (KM) methods and techniques. Illustrated through a series of practical examples, this programme will provide you with an in-depth understanding of KM principles and processes.

KM practitioners will be invited to share their knowledge and experience in the class so that you can gain a deeper understanding of the skills about KM implementation and enable you to develop relevant capabilities.

Don’t miss this course if you would like to: 

  • discover how to draw up a KM project blueprint and develop a KM strategy and implementation plan
  • meet local KM experts to learn from their KM project implementation experiences

Suitable for

Executives of government, non-profit-making organizations and commercial organizations, knowledge management personnel, human resources and training officers, holders of diplomas/professional qualifications or equivalent qualifications, or those with three or more years of working experience.

Focus of the Course

  • Essentials of Knowledge Management
  • Knowledge Risk and Assessment
  • KM Strategies (knowledge audit, intellectual capital reporting, performance measurement)
  • Knowledge Innovation (Nonaka’s SECI model, innovative thinking models, innovation strategies)
  • Knowledge Sharing and Implementation (After Action Reviews, Story Circle, Knowledge Café, Community of Practices)
  • KM Platform and Technology (Knowledge Portal, Taxonomy, Business Intelligence and Decision Making)
  • Organization Learning (productive dialogue)

Application Deadline: 10 June 2022

Course Details

  • Course Delivery Period:
    July to August 2022, Monday and Thursday, 6:45pm – 9:45pm;
    6 August (Sat), 10:00am – 5:00pm
  • Final Presentation Date: 27 August 2022 (Sat), 9:00am – 6:00pm
  • Class: 12 classes
  • Language : Cantonese (supplemented with English), some classes will be delivered in English and English only
  • Fee: HK$8,800
  • Venue : The Hong Kong Polytechnic University OR online teaching


Enquiries (registration and payment)
Mr Les Hales
Hong Kong Knowledge Management Society Email:

Enquiry (course details)
Ms Vivien Shek
Behavior and Knowledge Engineering Research Centre (BAKE)
The Hong Kong Polytechnic University

知識管理專家課程 (CKP)



  • 了解如何制定知識管理項目藍圖,並製定知識管理學策略和實施計劃
  • 與本地知識管理專家會面,了解他們的實施知識管理項目的經驗




  • 知識管理的基本概念
  • 知識風險成因及評估
  • 如何制定知識管理策略
  • 知識創新的技巧
  • 知識分享的實踐和方法
  • 知識管理平台與技術
  • 如何建立學習組織





  • 上課時間 : 2022 年7月至8月逢星期一和四,晚上 6 時45 分至 9 時45 分; 8月6日星期六,上午 10 時至 下午5 時
  • 終期報告 : 2022 年8月27日星期六 ,上午 9 時至下午 6 時
  • 節數: 12 節
  • 授課語言 : 粵語 (輔以英語),個別單元會以全英語授課
  • 學 費: 港幣 8,800 元
  • 上課地點 : 於香港理工大學或網上授課


Mr Les Hales


Ms Vivien Shek

Jun 292021

With increasingly connected networks and advancement of technologies, the 21st Century has brought about the Fourth Industrial Revolution (Industry 4.0). Unlike previous industrial revolutions, success in Industry 4.0 requires more than speed, automation and cost reductions. Continuous learning and innovations are paramount; data, knowledge, cloud computing and human skills have so far emerged as the principal elements underpinning business’s success in an Industry 4.0 world. The reason, role of each of these elements, how together they stimulate innovations with applications and more will be shared at the talk.

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Facilitator: Prof Eric Tsui

Date : Thursday 15th July

Time: 6:30pm until 8.00pm (GMT+8 hours) 

Location: Online via Zoom, details will be provided to attendees

The meeting is $200 for non-members and free for HKKMS & KMIRC members. Further details on the speaker can be found below.

The event has completed. You can replay the session, from this link. The passcode for this video is : 0VJV+^g4


Eric Tsui is Associate Director of the Knowledge Management and Innovation Research Centre (KMIRC) and a Senior Educational Development Officer in the Educational Development Centre of The Hong Kong Polytechnic University. He is a Regional Editor of Journal of Knowledge Management, lead and delivered a master Knowledge Management program for more than 15 years. He has also championed many technology-enhanced Teaching and Learning projects and is a crusader of blended learning at the university. His research interests include Knowledge Management technologies, blended learning, cloud services, and collaborations. He is also the Principal Instructor of two Massive Open Online Courses (MOOCs) on edX covering the topics of Knowledge Management, Big Data and Industry 4.0.

Professor Tsui is an honorary advisor in Knowledge Management to three Hong Kong Government departments and provides consultancy and professional services to many private organisations, NGOs in Hong Kong, Singapore, Malaysia, Thailand, Australia, Japan and Brunei. He has B.Sc. (Hons.), PhD and MBA qualifications.

A recipient of many Knowledge Management and E-Learning international awards, Professor Tsui was twice listed as an exemplary/outstanding academic in PolyU Annual Reports in the last 5 years.