HKKMS : The official site of the Hong Kong Knowledge Management Society

We are planning an end-of-year round table HKKMS dinner in the form of a Knowledge café on Monday 14th December from 6.30pm. Space is limited and time is short, so please register directly by completing the form below as soon as possible. Places will be subject to a confirmation and on a first come first served basis. There is no fee for HKKMS members, and a fee of HK$300 for non-members.

Our guest speaker and facilitator of the conversation will be Geoff Gibas ( picture and Bio below) . Geoff will lead a discussion on the following theme;

• Where next for KM? KM is no longer a “new discipline”. The world of KM is, however, ever more dynamic. The “CEO Question” is “What can you KM guys do for me?”

With reference to current case study research, Geoff plans to discuss the strategic opportunities with the KM community of Hong Kong

The venue will be the China Club, Chinese Restaurant – Address: Old bank of China Building, Bank Street , Central , 中環德輔道中2A中國銀行大廈13樓-14樓 Phone:2521 8888

Geoff Gibas’s Bio – Global Strategic Manager, Consultant, Academic, Brand Expert, Coach

A professional global management expert specialising in organizational positioning, branding, and internal and external communications in both the private and public sectors spanning 4 continents.

INTERNATIONAL MANAGER
Managing Director Amber Management sàrl (2014)

Head of international marketing for EMI Music
(Europe, Africa, Asia and N.America)

• Launched new markets in Pakistan and Nigeria
• Awards for sales of Pink Floyd “Dark Side of the Moon”
• Executive producer Los Jaivas, Sonny Okosun (Abbey Road Studios)

Director of Communications for Honeywell EMEA

• US $20 million budget, team of 90 across 16 countries
• Facilitator of equal opportunities programme in South Africa
• Negotiator for Honeywell for Disneyland Paris project
• Silver Award New York Film Festival

Director of Communications for AT&T EMEA

• Responsible for corporate branding, and all external positioning
• AT&T “Pro Award” for international marketing campaign of the year

ACADEMIC
Member of Faculty Waikato Management School, New Zealand
Executive MBA programme and Corporate Education

Member of International Faculty of Boston University
Business in Europe intensive programme
with EU institutions and corporate headquarters DHL, Mastercard, Citibank

Visiting Professor – TEC de Monterrey, Mexico, National University, Chiungli, Taiwan, Theseus, Sophia Antipolis, France, Warwick Business School. Warsaw School of Economics

The July meeting of the Society, held in partnership with the KMIRC of The Hong Kong Polytechnic University,  will be held on Thursday 16^thJuly at our usual venue , 22/F United Centre, Admiralty .  We’re delighted to welcome a leading authority on Innovation from the UK who will talk about the work he is doing in Big Data.  A synopsis of the talk can be found below.

 

Darrell’s presentation from the event can be downloaded here (PDF 1.5MB)

Talk Synopsis

The Big Data Analytics industry generated close to £20B of turnover in 2014, excellent news for the Data providers, but not so good for the clients. Tangible evidence of value delivered from the Analytics is sparse indeed. Which leaves companies with a significant contradiction:  future success will increasingly be determined by Big Data, but the large majority of Big Data providers are not capable of delivering meaningful, actionable insight. The presentation will focus on this contradiction and its resolution. This will include an introduction to a newly released Big Data Analytics capability spectrum. The result of a six year academia-led programme of research into the inner workings of the Big Data Analytics industry, the spectrum is intended to provide prospective Big Data users with an objective means of comparing the variety of Data providers and matching their capabilities to the prevailing and emerging needs of the enterprise.

 

Motivation for knowledge sharing by expert participants in company hosted online user communities

Many organisations have implemented  online user communities in an effort to facilitate  knowledge sharing, but how to get these communities to be effective, more often than not, they fail to deliver on the potential. We are delighted to have JingLi Cheng coming to talk to the society around the subject of online communities and what motivates knowledge sharing.

Come prepared for an engaging evening and be prepared to share your experiences and questions on knowledge communities. 

Speaker :  Jingli Cheng
Date : 27th January 2015
Time:  6:30pm-8:00pm
Location:  HKGCC, 22nd Floor, United Centre, Admiralty (Admiralty MTR Station)

The event is $200 for non members and free for members.    Please complete the registration form to reserve your seat, spaces are limited.  Further details of the talk and JingLi’s bio can be found below.

JingLi’s presentation can be download here (4.2MB)

Synopsis

Company-hosted online user communities are increasingly popular as firms continue to search for ways to provide their customers with high quality and reliable support in a low cost and scalable way. Yet, empirical understanding of motivations for knowledge sharing in this type of online communities is lacking, especially with regard to an important subset of participants in these communities, the expert users.

Through in-depth interviews with 32 expert users from 9 countries in online user communities by two well known technology companies, Google and Symantec, this study found that the four key factors that motivated knowledge sharing by these expert users were (1) enjoyment of helping others, (2) learning, (3) passion for the hosting company and its products, and (4) affiliation.

This presentation will discuss the underlying mechanisms through which these four variables functioned to drive expert-level users to share their knowledge. Recommendations will also be provided for firms considering implementing a strategy of utilizing online user communities to provide authoritative, ongoing, low cost and scalable support for their customers.

About the speaker

Dr. Jingli Cheng has extensive experience applying learning design theories and best practices in various organizational settings to help learners improve their knowledge and skills. Before recently joining the University of Hong Kong to help produce its first Massive Open Online Courses (MOOCs), he worked as Learning Program Manager at Stanford University, the Hewlett Packard company and several other organizations in the United States, designing and managing learning programs in areas such as leadership and management, and professional and technical skills. He earned his PhD in Instructional Systems Technology from Indiana University Bloomington, USA, and his research interests include motivation for knowledge sharing in online communities and community of practice as an approach to informal learning in organizational settings.