Sep 202012

The society is very happy that Tony Quinlan, an expert on narrative techniques is in Hong Kong and is available to give a talk to the Society on Monday 24th September on the subject of managing uncertainty.

Event details

Date and time : Monday 24th September 2012 (6.30pm – 8.00 pm)
Venue: Conference Room 2, 22/F, United Centre 95 Queensway (Admiralty MTR

The event is free for HKKMS members and $200 for non-members..

Registration for this event has completed


Many business problems do not respond well to standard business practices –
surveys, business process re-engineering, total quality management etc.
It’s time to consider using new techniques and technology derived from the
latest business thinking – an exciting fusion of complexity science,
cognitive neuroscience and anthropology. Complexity science provides a new
way of understanding strategic issues for organisations. Switching from a
fail-safe design mindset to one based on safe-fail experimentation creates a
more resilient approach to managing uncertainty.


Tony Quinlan, is a highly-experienced speaker, practitioner and consultant
using narrative techniques. He has brought them to bear on sales
improvement for Pfizer, leadership in government departments, innovation and
teamworking in Unilever and on understanding cultural issues in
international diplomacy. His 25-year record includes work with IBM, UNICEF,
PA Consulting, Hewlett Packard, UK government, Aviva and the World Health