{"id":1705,"date":"2017-08-05T22:58:06","date_gmt":"2017-08-05T14:58:06","guid":{"rendered":"http:\/\/www.hkkms.hk\/?p=1705"},"modified":"2017-10-02T08:48:50","modified_gmt":"2017-10-02T00:48:50","slug":"2017-conference","status":"publish","type":"post","link":"http:\/\/www.hkkms.hk\/index.php\/2017\/08\/2017-conference\/","title":{"rendered":"2017 Conference : KM and AI: People and Technology"},"content":{"rendered":"<p><b>Knowledge Management <\/b>has mainly been about people \u2013 facilitating people\u2019s ability to improve their organisations effectiveness and ability to innovate by creating and sharing knowledge. Technology has supported KM in being able to capture and store large amounts of information, good for know-what but less so for know-how, where tacit knowledge is important and context is often lost.<\/p>\n<p><b>AI<\/b> could change the game.<\/p>\n<p>This conference will look how the emerging confluence of AI, big data, machine learning and cloud computing is starting to support and enrich our own cognitive abilities. But we\u2019ll also be reminded how people still possess knowledge that enables cognitive models of the world and how it works,\u00a0 and that knowledge is often transmitted by storytelling \u2013 which is one of mankind\u2019s oldest art forms and cultural assets.<\/p>\n<hr \/>\n<p><a href=\"http:\/\/www.hkkms.hk\/index.php\/2017\/08\/2017-conference\/organised-by\/\" rel=\"attachment wp-att-1760\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1760 size-full\" src=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/organised-by.png\" alt=\"\" width=\"1081\" height=\"205\" srcset=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/organised-by.png 1081w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/organised-by-300x57.png 300w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/organised-by-768x146.png 768w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/organised-by-1024x194.png 1024w\" sizes=\"auto, (max-width: 1081px) 100vw, 1081px\" \/><\/a><\/p>\n<h2><\/h2>\n<h2><\/h2>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2><\/h2>\n<hr \/>\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-2-3\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>When<\/strong>: \u00a031st August 2017. Registration: 08.45 am, Conference ends 1:00 pm<\/p>\n<p><strong>Where<\/strong> : Theatre A, 22nd Floor United Centre , Admiralty Hong Kong<\/p>\n<p><strong>Fee<\/strong>: \u00a0Conference Pricing : Members of HKKMS\/KMIRC HK$ 800 Non-Members HK$1,200<\/p>\n<p>Please register via the form at the bottom of this page.<\/p>\n<h3><\/div><\/div>\n<div class=\"su-column su-column-size-1-3\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"> <strong>Conference Leaflet<\/strong><\/h3>\n<p>(please click on the image to download the full conference leaflet)<\/p>\n<p><a href=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Aug_Conference_leaflet_v0.2.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1746\" src=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/2017-conference.png\" alt=\"\" width=\"200\" height=\"287\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<\/div>\n<hr \/>\n<p>&nbsp;<\/p>\n<h2>Speaker line-up<\/h2>\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<h2 style=\"text-align: center;\"><b>Keynote I:<\/b><\/h2>\n<p style=\"text-align: center;\"><b>AI: a critical assessment of its<br \/>\n<\/b><b>resurgence in the 21st century<\/b><\/p>\n<p>After more than thirty years in the wilderness, Artificial Intelligence is making a comeback and this time it looks as if robotic and process automations are sweeping the business and the manufacturing world by storm, replacing humans in many of the job tasks by constantly re-dividing the human-machine\/ job boundary. What are the driving forces behind this come back and will it show any sign of abating in the near future? What are the opportunities brought by this new wave of AI? Just how smart will machines become and will our jobs be eliminated. How can we shield ourselves from job displacement by AI and robots. These issues and more will be discussed in the talk.<\/p>\n<p style=\"text-align: center;\"><b><a href=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2011\/07\/prof_tsui.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-274\" src=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2011\/07\/prof_tsui.jpg\" alt=\"Prof. Eric Tsui\" width=\"180\" height=\"180\" srcset=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2011\/07\/prof_tsui.jpg 250w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2011\/07\/prof_tsui-150x150.jpg 150w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/a><\/b><b><strong>Prof Eric Tsui,<\/strong><br \/>\n<\/b>Hong Kong Polytechnic University<b><strong>\u00a0<\/strong><\/b><\/p>\n<p><a href=\"https:\/\/www.dropbox.com\/s\/odgxocuva2npmg5\/AI%20A%20critical%20assessment%20of%20the%20its%20resurgence%20in%20the%2021st%20century.pdf?dl=0\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: large;\"> Eric&#8217;s slides from his presentation can be downloaded here<\/span><\/a><\/p>\n<h3><\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><\/h3>\n<h2 style=\"text-align: center;\"><b>Keynote II:<\/b><\/h2>\n<p style=\"text-align: center;\"><b>Applying AI to Language \u2013<br \/>\n5 Very different AI case studies<\/b><\/p>\n<p>Most applications of AI are focused around numeric challenges. However, recent applications of AI in the processing of text across languages is quickly changing the perspective of where machine learning and AI techniques can be applied to solve complex problems. Research and commercial development has now begun to focus on comprehensive workflows the leverage ensemble data from many sources into a more accurate and reliable outcomes that often far exceed human capabilities.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><b><a href=\"http:\/\/www.hkkms.hk\/index.php\/2017\/08\/2017-conference\/dion600-1-2\/\" rel=\"attachment wp-att-1729\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1729 aligncenter\" src=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1.png\" alt=\"\" width=\"180\" height=\"179\" srcset=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1.png 180w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1-150x150.png 150w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1-96x96.png 96w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1-24x24.png 24w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1-36x36.png 36w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1-48x48.png 48w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Dion600-1-1-64x64.png 64w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/a><\/b><b>Dion Wiggins<br \/>\n<\/b>Omniscien Technologies<\/p>\n<p><a href=\"https:\/\/www.dropbox.com\/s\/zd3w4qhapfqkr2a\/Omniscien%20-%2020170831%20-%20Applying%20AI%20to%20Language%20%E2%80%93%205%20Very%20Different%20AI%20Case%20Studies.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Dion&#8217;s slides from his presentation can be download here<\/a><\/p>\n<h3><\/div><\/div><\/h3>\n<\/div>\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<h2 style=\"text-align: center;\"><b>Keynote III<\/b><\/h2>\n<p style=\"text-align: center;\"><strong>Getting the BE\/ST from AI:<\/strong><strong>why Information and Knowledge<\/strong><br \/>\n<strong> need Behavioural Economics and Storytelling<\/strong><\/p>\n<p>Tas will scrutinise the current orthodoxy regarding Big Data, AI and algorithms and heretically suggest that to fully transform our businesses, add value and generate transformative insights from our knowledge, we need to avoid becoming \u201cslaves to the algorithm\u201d.<\/p>\n<p>Instead, the real fusion we need to create and design into our companies and cultures is that between AI (and Big Data) and two carbon-based disciplines \u2013 Behavioural Economics and Storytelling.<\/p>\n<p>So BE and Storytelling when fused with AI should help ensure that as The Singularity approaches humans will still have a role as generators of creativity, innovation and insightment.<\/p>\n<p><a href=\"http:\/\/www.hkkms.hk\/index.php\/2017\/08\/2017-conference\/tas\/\" rel=\"attachment wp-att-1706\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1706\" src=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/tas.jpg\" alt=\"\" width=\"171\" height=\"150\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><strong>Anthony \u2018Tas\u2019 Tasgal<\/strong><\/p>\n<p><a href=\"https:\/\/www.dropbox.com\/s\/yo0olda0ciwo6ie\/HK%20KMS%20Talk%20August%2017%20sent.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Tas&#8217; slides from his presentation can be downloaded here<\/a><\/p>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<h2 style=\"text-align: center;\"><b>Keynote IV: <\/b><\/h2>\n<p style=\"text-align: center;\"><b>Managing customer experience<br \/>\nin an AI-filled future<\/b><\/p>\n<p>As the rush towards the use of artificial intelligence increases, companies across the financial services sector are exploring how to complement their customer support functions with AI. But how are customers reacting to the new experience? Is this an area of concern to them, or are they likely to welcome the evolution? KPMG China\u2019s Larry Campbell explores the psychology of the customer amidst these changes and what it might mean to companies<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.hkkms.hk\/index.php\/2017\/08\/2017-conference\/larry-campbell-linkedin-cropped\/\" rel=\"attachment wp-att-1737\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1737 aligncenter\" src=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Larry-Campbell-LinkedIn-cropped.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Larry-Campbell-LinkedIn-cropped.png 150w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Larry-Campbell-LinkedIn-cropped-96x96.png 96w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Larry-Campbell-LinkedIn-cropped-24x24.png 24w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Larry-Campbell-LinkedIn-cropped-36x36.png 36w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Larry-Campbell-LinkedIn-cropped-48x48.png 48w, http:\/\/www.hkkms.hk\/wp-content\/uploads\/2017\/08\/Larry-Campbell-LinkedIn-cropped-64x64.png 64w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><strong>Larry Campbell<\/strong><\/p>\n<p style=\"text-align: center;\">KPMG<\/p>\n<p><a href=\"https:\/\/www.dropbox.com\/s\/kqlbksw42zj794r\/AI%20and%20customer%20experience%20%28HK%20KM%20conference%20v2%29.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Larry&#8217;s slides from his presentation can be downloaded here<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Knowledge Management has mainly been about people \u2013 facilitating people\u2019s ability to improve their organisations effectiveness and ability to innovate by creating and sharing knowledge. Technology has supported KM in being able to capture and store large amounts of information, good for know-what but less so for know-how, where tacit knowledge is important and context <a href='http:\/\/www.hkkms.hk\/index.php\/2017\/08\/2017-conference\/' class='excerpt-more'>[&#8230;]<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[70],"tags":[],"class_list":["post-1705","post","type-post","status-publish","format-standard","hentry","category-km-conferences","category-70-id","post-seq-1","post-parity-odd","meta-position-corners","fix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HKKMS - 2017 Conference : KM and AI: People and Technology<\/title>\n<meta name=\"description\" content=\"Knowledge Management has mainly been about people \u2013 facilitating people\u2019s ability to improve their organisations effectiveness and ability to innovate by\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.hkkms.hk\/index.php\/2017\/08\/2017-conference\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dod O&#039;Dwyer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\\\/\\\/www.hkkms.hk\\\/index.php\\\/2017\\\/08\\\/2017-conference\\\/#article\",\"isPartOf\":{\"@id\":\"http:\\\/\\\/www.hkkms.hk\\\/index.php\\\/2017\\\/08\\\/2017-conference\\\/\"},\"author\":{\"name\":\"Dod O'Dwyer\",\"@id\":\"http:\\\/\\\/www.hkkms.hk\\\/#\\\/schema\\\/person\\\/4e748662bf1d5b1b58be42316406caa1\"},\"headline\":\"2017 Conference : KM and AI: People and Technology\",\"datePublished\":\"2017-08-05T14:58:06+00:00\",\"dateModified\":\"2017-10-02T00:48:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\\\/\\\/www.hkkms.hk\\\/index.php\\\/2017\\\/08\\\/2017-conference\\\/\"},\"wordCount\":695,\"commentCount\":0,\"image\":{\"@id\":\"http:\\\/\\\/www.hkkms.hk\\\/index.php\\\/2017\\\/08\\\/2017-conference\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.hkkms.hk\\\/wp-content\\\/uploads\\\/2017\\\/08\\\/organised-by.png\",\"articleSection\":[\"Knowledge management conference\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"http:\\\/\\\/www.hkkms.hk\\\/index.php\\\/2017\\\/08\\\/2017-conference\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.hkkms.hk\\\/index.php\\\/2017\\\/08\\\/2017-conference\\\/\",\"url\":\"http:\\\/\\\/www.hkkms.hk\\\/index.php\\\/2017\\\/08\\\/2017-conference\\\/\",\"name\":\"HKKMS - 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